CVS, Chandler AZ

This facility is running on a shoestring staff, the pharmacy techs look completely overworked every time I come in. Yet, they still manage to get my prescriptions filled and ready in a timely manner. I only wish they had more staff to keep up with the demand.

I went to the pharmacy last night. I felt terrible they were extremely kind and went above and beyond. Thank you so much.

Yesterday I arrived at CVS on Pecos & McQueen to pick up pain meds for my son who just had surgery
I was told ready in 1 hour. Had some left over from another surgery few months ago. But not a lot. Returned next day to find out it require authorization which they only told me after I asked why the insurance did nit cover. And I asked why did they not attempt to get or let me know about nor did they contact my surgeon. They said it would take 3 days for authorization and most people just prefer to pay cash. I contacted my surgeon's office and he said no problem we'll take care of it post haste. Within 1 hour I had a call from my surgeon stating it was approved. I went back and the cost was no longer $54 it was only $3.72. The woman, I am assuming was the pharmacist, I believe her name was Mitita or something sounding like that, told me she had to redo the count even though the script had not changed. Also, my surgeon stated that she told him when he called it was time for her lunch 5 times. My surgeon's office also over heard another tech in the background state they should start ignoring the phones for at least 1 hour daily. Will start using Walgreens!

Worst drive through to deal with. So slow and they wouldn't sell me mucus expectorant (generic mucinex) through the drive through. I have never heard of this before and I see no regulations requiring this absurdity. CVS will ship it so why not drive through? I think she was just being lazy.

Got (thankfully negative!) COVID-19 tested here — fast & easy. “Israa” (?) at the drive-thru was friendly & helpful. Pharmacist “CJ” (?) at another CVS on Dobson & Germann took time from her busy schedule to carefully explain how the various antigen/antibody tests work (I’m a scientist always trying to learn!), so I could decide the best for me. Would definitely do business here again!

Do not schedule anything COVID-19 related. They will wait until the last moment to cancel, even they know in advance they cannot accomplish it.

Closed 2 hrs early. Not cool. Update your website! Nothing like wasting an hour of my life driving.

The redheaded manager that always has flawless curls is consistently welcoming and generous! There's another employee that sometimes has either braids or wears her beautiful curls and does the same. Both of them ensure you feel welcomed and are patient. Truly feel as if they care about customers.

Switched to CVS from Frys for my medications & already it’s so much better. The pharmacist was SO nice both times, over the phone when I called & in person when I went to pick up my prescription. Everyone was super friendly and helpful. So glad I switched over!

This is a general review for CVS, I was trying to speak to someone at the store but CVS automated phone system is simply the worst. The company should team up with customers and work to improve this terrible system.

The pharmacy staff here is the best that I have ever been a customer of. They all work very hard and are very dedicated. Thank you CVS pharmacy staff for all you do. The store staff is awesome as well.

Def go here on a regular basis, the coupon machine is a great financial benefit and always receive good customer service. Can def say I'm a happy customer.

This is my favorite Pharmacy. The people are not only helpful but also friendly. I would recommend this one to my friends and family.

Been going here for years, everyone is always so nice and pleasant, and helpful. Pharmacists, clerks, managers, etc, all are great. Clean store and usually very well stocked, thank you for your hard work!

Staff was inconsiderate and very unhelpful in their drive thru. Left the pharmacy feeling so unappreciated.