CVS, Phoenix AZ

Pharmacy is incompetent, management was zero help. Choose somebody else and don't go through what I had to.

The map listing say open until 10pm. The sign on the front of the store says open until 10pm. I showed at 9: 15pm because they are the only store around me open and with a specific item in stock and wouldn’t you know it, the doors are locked.

The person at the minute clinic must be over worked and underpaid. I had an appointment and I was sitting in the waiting area for 50 minutes. The person claimed I did not check in and that my appointment was cancelled. We even talked when I got there that I had an appointment. Unbelievable that she just left after I was sitting there for over 50 minutes. Trust me she wanted to leave. Blamed the whole thing on me and just left.

No one was there to help! They were out of stock on the items that I came to buy. I went up to check out with a few other items, wanting to talk to someone about when they expect products to come in. I stood at check out for several minutes. No one came up to help. I stood at the door for a few minutes, making sure I was in line of the camera. But there was no employee there. I left

Don't check in on your phone as they'll make you use the kiosk. Not friendly staff in minute clinic. I should have known better when the Blood pressure cuff and thermometer didn't work. Don't bother completing online forms as you'll have to do them again when you arrive. Go across the parking lot to the other medical facility for friendly, quick and reasonable service fees.