Daikin Comfort, Phoenix AZ

My AC u it is 4 years old and the coil went bad in july in Arizona when record temperatures are at 117 degrees every day, So the representative stated that there is no coils in the state or surrounding states but it could be ordered. So with no other choice I ordered it. Shipping from Texas which is one state over. Could take up to 3 weeks, so here we are 3.5 weeks in still no coil been in a hotel for the time being. Every representative i talked to just states its in Texas. So im assuming its stitting on a semi at their warehouse, waiting for the truck to get filled so then the truck can leave and deliver said products.you would think that the company would take a coil out of one of their other units and help their customers and then when my coil landed in Arizona, they would put that oil in their machine but apparently Goodman has the worst poorest customer service I’ve ever seen in my entire life, their lack of just general human caring, is nonexistent. Their products are about the cheapest jumpiest things I’ve ever seen and just the worst company iv ever delt with. Hopefully this doesn’t happen to anyone