Decibels Custom Audio Video, Cottonwood AZ

I like to support local businesses so I went in to Decibels to buy a new deck for my truck, the owner ordered one for me, I paid for it, my receipt didn’t have the part number on it so I called him to get it. When I looked it up to see the features, I saw the exact same Pioneer deh-s6220 is $150 less online at pretty much every place that sells it, he explained to me that Pioneer makes different versions for the big box stores and Amazon, then the versions that he gets (brick and mortar store). I doubt this is true, because of the exact same part numbers, but either way he did get an extra$150 out of me that if I would’ve done a little price shopping, he wouldn’t have. Oh well, my bad! Buyer beware! Check your prices online before shopping here! Also, I am not opposed to paying a little more to “buy local”, but a $120 deck for $250+tax is a lot more than a little more to support the local guys, I will not return.

Frank replaced my Radio after 5mos of ownership with no change to me. Thank you. Very happy to work with a honest business.

Very nice selection of car audio equipment. They are the only place locally that has ground loop isolators in stock and therefore I give them 5 stars!

Frank and his team at Decibels is, hands-down, the finest custom audio install shop in northern Arizona. I am a true high fidelity purist, and really appreciate the attention to detail - and respect for fine automobiles - that Decibels brings to every install. Friendly, knowledgeable, and with very fair pricing for their work, which equals the finest custom install jobs you would see in Los Angeles or any major US city. Go see Frank!

We were just here for a couple of days and they were able to fit us in to repair the stereo in our trailer. Great service thank you.

I needed a remote start put in my truck Frank Offered a great price. In addition to a great price the staff was speedy and professional. I will certainly be doing business with Frank in the future.