Desert State Air, Cave Creek AZ

Very reliable and competent company. Excellent customer service. So happy to give 5 stars to this company. I'd give more if I could. Recommend for all your air conditioning and heating services.

Mike and his team were very responsive from the first phone call. Great communications through phone, text and email. Installers (Javier and Kevin) arrived on time and very courteous and respectful of our property. We had 2 units installed (AC and heat for main house as well as mini-split for Casita) at a reasonable price. We would definitely refer our neighbors to Desert State Air for their HVAC needs!

I called Mike at Desert State Air, when my HVAC system died, at the recommendation of a neighbor who used his services previously. I am so glad I did! Not only was their quote SIGNIFICANTLY lower than the other quotes I received, but the service men were the perfect blend of friendly and non-intrusive. Javier and Kevin came to do the install of two sets of compressors, coils and furnances in two days flat. Always arrived exactly on time and cleaned up the house after themselves before they left both days. I hardly even noticed they were there. Mike is very response to any questions I have and the systems are working great. I highly recommend them.

We used Desert State Air when our air conditioner went out. They responded quickly and were able to get my appointment fast. Their price speed every other company that I called and their professionalism and service was fabulous. Would highly recommend.

We did have to call them back after the initial leak repair, but they were very responsive and it is now fixed. We were very happy with the response and the technician Javier!

My company that I work with has referred Desert State Air & Mike Conklin (Owner) to many clients that are in need of their services. So when it was time to replace my aging Trane units, I promptly reached out to Mike along with three other AC contractors. After hearing the proposals of the other three company’s, they seemed to be very professional and knowledgeable but Mike was as well, and in the end, he was able to get us the same units as the others could for thousands less. We were able to get our new units installed and running within a week (the older units were still working but Mike said he could rush the install if they were to stop working before the install date) and the follow up has been terrific. Javier and Kevin did the install. I will refer Desert State Air in the future to any of my clients for HVAC service or replacement.

I've really been impressed with the owners of this company. They're been great to work with so far and you can tell how much experience they have in this field. Good stuff!

Mike and Desert state air have been great! They showed up and got my install done in less than a week on a 2800 square foot home. Mike always responds fast and communicates well. His two workers were great. One even making the comment “they try to treat every house like it’s their own. ” Which I liked a lot. Would highly recommend.

Very honest and professional. Have used this company for many years and have always found them to be attentive, fair and personable. Would recommend.

I had a great experience with Desert State Air. Javier arrived promptly on time and placed drop-down clothes on the flooring, and he was so courteous and professional. Javier and Harley started work right away early in the morning and completed the install in the afternoon. Everything went flawless. They cleaned up afterwards and thanked me. I highly recommend this company and I am so glad my Neighbor referred them to me. Thank you Mike, Sandy, Javier, and Harley.

Without a doubt the best customer service experience we have had! From the initial phone call to the final installation, total process was flawless. Called on Monday to request a quote for heating/ac replacement. Sandy answered the call and was extremely pleasant and efficient and scheduled my appointment for the following day. Mike arrived on Tuesday at the scheduled time to survey our needs. He was very friendly, knowledgeable and professional. After his inspection of our system he made his recommendations and indicated he would call me back later that day with a price quote. Mike’s call came as promised and the quote was well under what others suggested the price would be! After our agreement, Mike returned to our home on Wednesday with contract for signing. Again, a most pleasant experience. Installation was scheduled for Thursday AM and he gave us detailed info on what would take place. Thursday AM as promised, Installation technicians Javier and Harlan arrived and we’re very personable, knowledgeable and eager to get started. They both were great to work with and did a great job of completing our installation in the time frame promised (one full work day). At completion, they left the job site just as they found it. Truly professional!
I would recommend Desert State Air to anyone needing heating/ac service and are looking for a quality job at a great price from a company that truly cares about pleasing their customer.
FIVE STAR EXPERIENCE FROM START TO FINISH!

The installers were excellent very professional, very clean and immaculate and meticulous.

Mike was very responsive, helpful and gave me a great price on our new units. Javier came out and installed the ac units and they not only work good they look great! They do a nice work and were on time with everything from start to finish. I would definitely recommend them to anyone looking for an A/C company