Discount Tire, Phoenix AZ

Even though i didnt purchase anything this time.these guys are great! I had a screw in my tire and a road hazard through the deslership. It was kinda cheaper. BUT these guys pulled my spare off and put it on and sent me on my way to the dealership. I did tip the guy that dropped the spare down snd swapped it for me.only fair. These are great guys!

I live 30 minutes away from this location but I choose to make the trip because the sales guy on the phone said it was only about a 1 hour wait time. I show up and they look pretty busy so I ask and the next sales man states 1 1/2 hour wait time. It has now been 2 hours and they haven’t even pulled my vehicle into the bay. The only thing they could say was sorry. No respect for the consumers day or time. I’ll never return to this location!

Honestly, the store on 48th St.and Chandler doesn't deserve 1 star. I brought my vehicle in to get the tires swapped to some new black rims, and they completely destroyed the hub bores on every wheel. I called the store to voice my frustration and they made absolutely no attempt to rectify the situation. Luckily the center caps hide the damage, and if the wheels weren't going to get trashed offloading anyway, I would have asked for monetary compensation. Absolutely unacceptable service.

Made an appointment at 2pm. The technician took my vehicle back at 2: 15pm. Installed a new tire and inspected the others. I was done by 3pm. They seemed short staffed at times. I'd definitely recommend making an appointment. They we're all nice and communicative. Thanks guys!

This store in particular is excellent. Every time i have gone there, i have not felt any pressure to buy and they always offer free inspection and air and leak repair when possible. Great service. Good variety of tires and prices

Efficient and best prices in town, they also do free air checks here in case your not sure how to check your tire PSI.

Frank is awesome! He helped me big time. I had an issue with defective tires. They had about 5,000 miles on them. Thanks for doing the right thing and getting me back on the road safely.

EXCELLENT SERVICE with PROFESSIONAL EMPLOYEES! I took my tire into the Ahwatukee store, without an appointment. They ushered me in, fixed my tire for FREE, and we're MORE than helpful and kind! Will never go anywhere else!

Had a slight mishap, but these guys did everything in their power to make it right and I commend them for that

Tire rotation and fixed a tire for free. I hav ed had 5 cars serviced there. Love Discount Tire.

These men work hard. Never have a problem they were not able to answer or tell me how to get it done

Great experience. Store was moderately busy for just opening minutes before. Came in for a flat repair on one of my vehicles. Salesman was very friendly with great conversation while looking up the past purchase and creating a work order. Technician found and fixed the issue quickly. I was back on the road in minutes. This kind of service and expertise is the reason my family and I use Discount for all of our tires.

What a joke!

Horrible customer service

Call on the phone.they tell u one thing.get here.no help

On top.wait in line

Finally get help.and in middle of sale the guy answers phone and puts me on hold while he helps the guy on the phone

Meanwhile i came in person!

Screw discount.bunch of crooks

Discount Tire on Chandler is AMAZING.lightning fast, professional and polite employees. I had two flat tires, they repaired them quickly. Great customer service.