Dr. Jennifer L. Klauschie, MD, Litchfield Park AZ

Dr. Klaushie is educated, skilled and well trained per her biography. I consulted with her and met with her a few times over an 18-month period. She was always thorough and answered all my questions. I felt comfortable and found her to be kind. For these reasons I chose her to perform my surgery. If I was rating Dr. Klauschie on these skills alone, I would give her 5 stars.
The day after my surgery, I had an unfortunate experience with her staff during my office visit. In hindsight I must be more critical of medical personnel performing procedures on me and understanding their qualifications and limitations. I expected Dr. Klauschie would want to be made aware of this unfortunate incident, not only for her business but for my wellbeing and recovery. As a member of the medical community myself, I also felt a sense of responsibility to future patients. I made multiple requests to speak with Dr. Klauschie. Instead, other members of her staff called me.
During my last visit, 6 weeks post-surgery, Dr. Klauschie did not acknowledge what happened to me the day after surgery in her office and she failed to address why she did not respond to my requests to speak with me. I left her office disappointed and feeling sad for the next patient, as well as for a very talented surgeon. Her lack of acknowledgement, accountability, and concern for my wellbeing are the main reasons for my 2-star rating.