Dunn-Edwards Paints - Scottsdale

Told paint would be right out no need to come back, no other customers in store. Waited in car 15 minutes, nothing. Went back into store said it would only be a couple more minutes. 12 minutes later I got paint. Your salesman wanted to make a sale before he left. He left, I still waited for paint. Terrible customer service! It was standard white, 5 gal!

I come in here often as I build and repair furniture across the street at a place called PotatoBarn. Very professional and helpful staff and friendly as well, it’s my go to place for paint!

Excellent product. Dolly, an interior designer was very helpful and professional. She has a great eye for color.

They do a good job of service and helping you find what you are looking for. There is a mix of contractors and general public consumers at this store.

This place is so on the ball and so well set for contractors and the average person like no other.
Always such a great job and customer service.
So happy to be a Dunn Edwards user!
American Standard Painting of Arizona LLC

Excellent paint store. I had them color match and it took a long time to wait for it to get done. Organized store with enough sales people. Prices are good. Great paint.

Walked in and waited 20min to talk to someone. No one seemed to care about my presence. 4 or more associates were just chatting by the register. I’m painting my entire house and now I’m just taking my business somewhere else.

I can't imagine a more helpful paint store thank Dunn Edwards! They have very complete HOA information on approved paint schemes and knowledgeable reps that can quickly pull actual paint chips to assist in decision making! This all makes what could be an overwhelming process very manageable!

This store is the worst it toolk them 1 hour and a half to get us 10 gallons of paint and we asked if it was ready they said they had accidentally skipped us we will never go to this dunn edwards they don't even deserve a star. I'm putting 1 star because I don't have a choice the app is asking me to rate in order to post so there it is 1 star

Helena was exceptional helping with my paint needs. She has a great approach in handling customer service.

I just had the best experience with Helanna, the color design staff person at this location. I have been struggling with kitchen cabinet colors and within 15 minutes she had 4 great suggestions for me and I feel so much better than when I walked in! She also found me some great ideas for a kitchen island that I am having built! She is great and has lots of people standing around waiting for her time but is so cheerful and polite. She is great! I will definitely come to her with my next project!

I felt very unfortunate with this store. They sold us exterior paint instead of interior even on the label was written as interior. We did not notice it till we took the paint home. Now we need to go back to the store.

I have made many purchases at this location in the last year and have had great service. The products have also been superior so I would not consider going elsewhere. Today I placed another order, Bill helped me & faxed reciept as promised, very professional.

Today, I brought a 5 gallon can of used paint (left by former owner of my new home) to determine if I could use it. A very pleasant (and petite young woman) hefted the can and took it in the back for testing. She returned and said I had 2.5 gallons of usable paint and need not buy anything. She gave me some stirrers and some advice and sent me home.no charge. A great experience!

They get one star for having a nice store. Thats it. We waited in line 20 minutes, and no extra staff came out to help. A couple employees came up to the counter and acted like we didnt exist. The only reason we went there was to match some paint bought there by someone else. We ended up leaving. Came back Saturday morning early and had much better service. So I'm revising to 3 star.