Dutch Bros Coffee, Green Valley AZ

My first experience with this place was 5 star! The face to face order taker was very pleasant and helpful. The girl at the drive-thru window was easy going and made me feel like a valued customer. Kudos to the management for training their employees well. Not something you see often these days. I will bring my family next time!

I know people joke about Broistas talking a lot but to me it seems like they genuinely care about each customer! The drinks are always good too!

Great attitude from the staff, and great service/coffee compared to other shops in the area. Only thing I'll say, is every now and then yall ruin my drink by making it WAY too sweet. Chill out on the syrup and you got 5 stars.

Always a 10/10 experience at this Dutch Bros. Service is exceptional, drinks always amazing and overall experience is fantastic.

FIVE GOLD STARS always for this most excellent COFFEE shop! I've been coming here with my wife for several years now, and not only is their KICKER FREEZE one of their very best drinks, but their customer service is second to NONE!
My particular (and probably unusual) request has always been to ask for a BLUE STRAW along with the drink - and these great people have been very accommodating! Greatly appreciate these very professional people and their most welcome smiles, service, rewards, promotions.and hey! Their absolutely most wonderful:
MEDIUM KICKER FREEZE - with a BLUE STRAW!
Many thanks, guys! ~ Dan & Pat

Everything is great except the lines going out of the parking lot, and some people cut you off or you are blocking traffic.

By far, my favorite coffee place and I absolutely love the service, and the staff are amazing

They have a phone app every so many purchase, you can get a deal. They also do military discounts.

Their coffee is delicious… when done right. I thought it was a one time thing but the last 3-4 times it was so watered down it breaks my heart. Such good flavor but maybe the “broistas” can’t get the amounts right.

First time trying Dutch Bros. Was disappointed that they wouldn't put my order in the container I brought with me. Every other place I go does. Starbucks even offers a small discount, I assume to encourage the practice. Coffee was okay but little things affect a decision on where to go. La Posada Java is probably where I'll continue to go (except on Sunday).

I love Dutch Bros and I think their drinks are so good. But at this location they way they expect a tip from me makes me uncomfortable.
A little while back I ordered a drink and the girl working was so consumed in asking for a tip that she forgot to scan my app. Instead she was asking for a tip and finished the transaction, I asked her to scan my app and she proceeded to tell me it’s my responsibility to remember to get it scanned, which I tried to ask her to scan earlier but she was too busy asking for a tip.
Another time I ordered 3 drinks, I told them I’d leave them $1 and the guy said “ really, just a dollar? ! ” I couldn’t believe he said that, and after he saw the shock on my face he said “ just kidding, thanks.
Another time right after scanning my app the barista says to me “ ok I’m going to do a dollar tip, ok? ” He didn’t even give me the option to tip. I have an experience like this pretty much every time I come here. I don’t mind tipping, but I only want to tip if I get good service, and I certainly don’t want to be expected to tip. I work really hard for my money and it makes me uncomfortable that they feel they are just entitled to tip themselves.
I used to come here daily, now I go once every couple of months maybe

When they first opened coffee drinks were really good.but the last couple times I've been there the coffee was not real good.not sure why but tastes like it was watered down!

This particular place has gotten sloppy at making drinks. Come by everyday and the disappointment gets worse by the day