Eavenson Electric Co, Glendale AZ

Well. Eavenson Electric got me. If that's how Eavenson Electric wants customers to feel they nailed it. The $79 fee is completely fair for coming out to the house otherwise the additional charge is absurdly high. We will find a more affordable electrician. Two stars because they are nice, they are electricians and they were on time. The third star because after making a two-star post here they immediately offered a 25% refund of the total billing. I still won't use Eavenson Electric again because I am not 100% satisfied.

Eavenson has been to our home a couple of times now and each time the employees have been prompt, professional, knowledgeable, and friendly.

Electrician was very nice and knowledgeable. Showed up on time and communicated when he would arrive. Work was done in a timely fashion without cutting corners. Noticed a small problem with work after electrician left. He returned later that day to fix the problem. Communication with resceduling was very good and prompt.

From the moment I called Joanne got back to me, she was kind professional. They immediately sent text, correspondended with us. Doug came out to the house, respectfully with a mask on and was very kind as well and explained everything to us. He was professional did not try to sale us a pitch. Was knowledgeable. We are thankful we found a Company we can call on if needed and trust.

Eavenson Electric showed up on time, communication was excellent and they fixed my electrical problem in a timely and affordable manner. Thank you for the great service!

The company responded quickly to my needs and kept me informed of every step along the way. The technician, John, was very polite and professional. The actual cost came in lower then estimated and was done quickly.

Had Doug out to install our Ring doorbell system. Prompt, professional, and thorough. Would definitely use again.

I had a technician out to repair whatever problem caused 2 ceiling fans and one outlet to stop working. The tech went out to our electrical box and after checking it, said we needed to replace it or rejuvenate it, costing anywhere from $900 to nearly $4,000. In addition he said we needed to have circuits restored first. This quote was for $589 per circuit. I asked him how many circuits there were and he wasn't sure, so I declined to sign an open ended work order, not knowing how many circuits we would be charged for. He didn't look at the fans or the outlet at all and they are still not working, I assume because I didn't authorize the circuit restore.

Called for an estimate on some minor + major electrical work. Charged a $79 travel fee for the electrician's time, so that he could provide estimate before starting work. Came as promised, and arrived on time. Gave a quote. It was exceptionally high, >$1100, for some work in the attic (establishing a permanent wire to air handler), adding two light switches (connected to outlets, located on studs less than 3 feet below placement), rewiring a light (essentially adding a connection for two light twist nuts), and replacing the ground wire for the pool pump. We demurred at the high price, and asked the cost for the last two items, receiving a new quote of $129-$179 (but not including the $79 travel fee, so total would have been $200-$250.) We paid the $79 travel fee and bid them farewell.

Since the visit, I've done the following.
1) I replaced the two other items in less than 30 minutes.
2) I have since received quotes for the other three items at less than half the cost (i.e. $500.)

This company does not charge an hourly rate, but gives you a "range. " It appears there would be some sort of discount schedule for people who buy a "subscription. " Obviously chose the wrong contractor for simple residential work.

I gave three stars because they came on time and information for transaction was presented in a straightforward manner (albeit ridiculously priced.) No bait and switch here, just exorbitant pricing. Could be they $aw my $cott$dale addre$$ and made $ome a$$umption$.

Am posting review, because knowing this business's price structure would have helped me make an informed decision so as not to waste my time and $79.

I would like to thank Mike for addressing my concerns. He is a man of integrity and professionalism. I had no problem with the quality of his work, just the price. We came to a monetary agreement with a refund.
He is an ethical man that stands behind the words "Customer Satisfaction".

Eavenson Electric has done multiple pieces of work for me. Their honesty, straightforwardness and quality have made them MY electric services company.

These guys wired up my garage and ran an extra line for an electric car charger. The office was very easy to deal with, scheduled me promptly, and quickly had an electrician out to do the work.

Ken showed up on time, did an outstanding job, and was very professional. He worked around my schedule, and taught me a lot as well as leaving the work site better than he found it.

There were no corners cut at all, and I was worried that I was going to get the nickel and dime routine that a handyman would try. But, my final bill was the quoted price. I am extremely pleased with the whole experience and would call this well worth the money spent to not have to worry about my garage ever again.