Five Guys, Tucson AZ

Tasty burgers and delicious fries. Service is very good and the restaurant is clean as are the restrooms.

Terrible service, they treat you like a number
Save your money
Please go elsewhere, a lot of other places

Great cheeseburgers and excellent fries
Delicious chocolate shake, taste kind of vintage shakes, I liked it.

Lobby is filthy. There are 3 groups of people 13 total in lobby. 10 + associates + manager it’s almost 4pm and it looks a hot mess! I had to clean off table and chair just to be able to sit and wait for my order. I must of made them feel uncomfortable cleaning my table because 1 associate pointed out to look at me. Then he told someone else then they sent someone to clean lobby. Mind you I haven’t stepped into a five guy’s restaurant in several years. Just very unkept. $22 for a meal. The basic. Moral of the story NO MATTER HOW GOOD YOUR FOOD IS, IF YOUR ESTABLISHMENT IS UNKEPT! YOUR FOOD? Is it being handled & cooked properly & clean? It’s obvious that cleanliness is not a practice. The last experience my family had, there was a long straight hair in our burger. Manager did nothing about because it very well “could have been mine”! I have short curly hair. I will NOT VISIR ANOTHER FIVE GUYS AGAIN.

All the staff was excellent, cashier guy was very friendly and as always the food is super yummy. This place has the best jalapenos I've ever had

The food is good, but expensive. They charge of everything separately. And also in this specific location, the place is filthy.

Best burgers I've ever had. I really love the atmosphere of the place, it reminded me of those 70s diner with the whole red and white color patterns. I also bought a milkshake and it was just the right texture.

A bit pricey so we don't get to go very awesome but it's always a treat when we do

Javier O.was so polite, kind and attentive to my needs and food request. Thank you so much.

In my opinion Five Guts burger joint is tied for one of the best, fast food burgers you can purchase in the Tucson area.

Normally it's a good experience but today 5/7/2023 not only does the cashier who takes the order don't listen but the person giving the order offered the powder to make our regular fries cajun with the crappiest attitude and not even apologize for the mistake. Calle Santa Cruz. Do better guys and girls!

Excellent quality food.
A very pleasant, efficient and youthful staff very attentive to anything you need.

I came in to order two burgers and some shakes and there was no people at all when I got my shakes they were watery and gross then I got my food and this is the closest five guys to where I live and when I got home I got the wrong order. Not only did I have to drive back just to be able to get a refund but when I got there we didn’t even get the food remade. Along with that they didn’t even give me a full refund just one burger when I hadn’t even touched my food and I gave it back to them. When I went back in for the refund I got the worst customer service I’ve ever gotten in my life for a mistake they made from the manager Javier and cashier Jose. Never eating here again.

I love me some Five Guys, but tonight I was greeted by an angry worker who couldn’t answer any of my questions about the food. The lady taking our order was unnecessarily rude when I asked how big one of the burgers was (if it was 1/4lb or 1/2lb) simple question. She responded with “I don’t know it’s a single patty” in a condescending manner, and was rushing me to figure it out. Mind you, there was no line, and there was only a couple customers in the store. Her attitude was uncalled for and I’ve never been spoken to with such disregard when asking someone a question about THEIR JOB. Normally I tip especially because I can tell the employees work hard but I wouldn’t give my last dollar to this location. Hope she finds a new job that makes her happy.

Voted the best burger in town for a reason! Everything was super delicious highly recommend the blueberry lemonade

I took my father on this day for lunch. It was his Lunch and Dinner, We both had Double Bacon Cheese Burgers and Fries and I mean FRIES They give you a extra much amount right at the bottom of the bag I Love It.also had the All Beef Hot Dogs split down the middle is oh so delicioso.

Always a good chain this location has kinda slooooow staff though. It's rarely busy but it still usually takes like 15-30 minutes at this location. Other local franchise locations seems to take about half the time.

Only reason I'm not giving 5 stars is the prices. It's a little ridiculous paying nearly 30 dollars for 2 small cheeseburgers, a regular fry and 2 regular drinks.

Besides that the food is great and always very filling. Plus the extra fries in the bag are a plus!

Friendly respectful greeted me when I came in greeted me when I left a knowledge that I was there I told her my customer on my GrubHub order wanted something added and they added it

The best burgers I've ever had the chance to try, not to mention the fries. Although a little expensive but it's worth it.