GameStop, Lake Havasu City AZ

I went in to see if they had any Astro 50s and they didn’t so I had to order them through the app along side another item. I received the package but the Astro a50s were missing. After hours dealing with care trying to get a the items that I ordered they said the package was delivered so they denied sending me the missing item or refunding my money told me to reach out to the carrier. I spoke with USPS and the package was delivered and not tampered with so they say GameStop has to resolve this issue but I keep getting sent in circles and nobody on GameStop side is willing to help resolve this.

Have called all throughout the day, no answer. Seen somebody else leave a review for the same thing. Not hard to answer a phone.

My husband's favorite place, search his favorite games or sometime grab some gift card for himself

Bought Grandson PS5 controller for his Birthday. He loves it. Bought 1year unconditional warranty. Good service

Nobody can even answer the phone to answer simple questions, no wonder they are losing business, I'll take mine elsewhere.

Huge thanks to Dylan. I had several problems with an online order that needed to be replaced twice, he got it done fast and with great service.

It says on here you open at 10 on Friday, yet it’s 10: 10 on a Friday and the store is closed…. Very unprofessional