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Gateway Restoration, Mesa AZ

Address 7931 E Pecos Rd Bldg 6 Suite 198, Mesa, AZ, United States
Phone +1 480-338-2331
Hours 12:00am-12:00am
Website gatewayrestoration.com/water-damage-mesa-az
Categories Water Damage Restoration Service, Asbestos Testing Service, Fire Damage Restoration Service, Repair Service
Rating 4.8 18 reviews
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Gateway Restoration reviews

18
Sort by: date highest rated lowest rated most helpful
Joyce
February 04, 2022 9:14 am

Their technicians did an excellent job in restoring my bathroom. It looks better than before the damage. The office provides exceptional customer service & kept me informed throughout the entire process. I highly recommend & will be using them again for non emergency projects.

jordan
September 15, 2021 11:39 pm

These guys have been great to work with. I was seriously concerned about what I was going to do after I found that I had a flood in my wall and ceiling and gateway stepped in and handled everything. Has made it very easy and I’m very impressed with their crews.

Carol
July 20, 2021 1:18 am

Working with Gateway Restoration was a pleasant, professional experience. Alex was friendly and professional, and I highly recommend their company!

Terry
July 03, 2021 6:53 pm

Besides being quick to respond, they took care of the dry out and demo as needed and now we are prepared for the rebuild stage. Professionally handled and informative. Highly recommend.

Daydra
June 03, 2021 11:01 am

From Start to Finish Gateway Restoration was amazing. I was given a timeline and they stuck to it. Everyone on the team was professional/knowledgeable/friendly and walked me through every step of the way. I would recommend them over and over.

Cameron
May 04, 2021 11:29 am

Gateway Restoration is extremely easy to work with! They are quick to respond and very professional from beginning to end! They are the only restoration company that we would use! Highly recommend! Thank you Gateway team!

8TrackBrown
April 12, 2021 1:35 am

The definition of Excellence is as follows.the quality of excelling; possessing good qualities in high degree.
That is Gateway Restoration. They treated me, the customer/consumer, with dignity and respect. They showed genuine concern for what we were experiencing and continually asked if there was anything else that we needed or needed explained. This is a class act company. Job Well Done. Thank You.

Jen
April 07, 2021 1:46 pm

This company was delightful start to finish. Very responsive to my calls and questions. These conditions can bring fear and stress to your life and they helped to assuage my concerns. Great communication with a link to view photos and progress. Able to handle payments and signatures digitally making it convenient. Quick to treat and remedy which is what you want and need. Grateful I discovered them. Highly recommend!

Jennifer
March 30, 2021 9:38 pm

Great company great staff! They did such a great job! They took care of everything. We were able to keep running our business while they did the clean up. Thank you so much!

Michelle
February 16, 2021 7:40 am

We had a pipe leak in our bathroom. Gateway was quick to come in and dry out and demo the bathroom so we could get on with the repairs in a timely manner.

Jason
January 25, 2021 9:11 am

Adam and his team are compassionate, honest, and overall great at what they do. Having an unexpected disaster can be a jarring event. Gateway will remain even keel and help streamline you back to normalcy. Highly recommend!

Suzanne
November 12, 2020 1:27 pm

Couldn't be happier with my recent experience with Adam from Gateway Restoration! I recently bought a much older home with sewage pipe issues. Right before a large fundraiser at my home two of my bathrooms flooded from an obstruction in the pipes. Adam came out immediately to assess the damage. He walked me through everything step by step and even more amazing showed me what to do myself to save me a lot of money! I'm so grateful for his honesty and professionalism. Thank you Adam!

Samantha
October 20, 2020 3:36 am

I’ve worked with Gateway Restoration on several remediation jobs in memory care and behavioral health facilities. Their work has always been on time and very professional. Their staff is always available to be there when we need them and the integrity of their work and expertise of their recommendations has been outstanding. I feel that working with a locally owned company, rather than a franchise company, has helped us get the personal attention we needed. I am glad I know who to call next time we have an emergency.

Suki
October 08, 2020 2:40 am

HAd them help us they did everything for us took over the process so i didnt have to stress and the house was put back together even better then it was before

G Cathie
October 03, 2020 4:18 am

From the first call Gateway treated me and my home with care and concern. Within 24 hours of us locating the water leak, they responded out and started mitigation. I would highly recommend Gateway to any homeowner needing a water damage cleanup.

Linda
August 27, 2020 7:34 pm

I would highly recommend Gateway Restoration for any home needs and repairs. I had a slab leak and needed repairs to be assessed. Gateway Restoration came the same day and wrote an estimate for me to submit to my home owners insurance. Danjee was very professional and easy to work with. He genuinely cared about me as a customer, my house, and restoring my property in a timely manner! He worked closely with the plumber that I chose to ensure that the slab leak and all damage caused due to the leak was repaired to perfection! I will definitely be using Gateway Restoration for any home restoration needs I may have in the future!
Thank you Gateway Restoration, Danjee, and Brody!

Angela
June 16, 2020 8:22 am

There were items charged to my insurance company that were never done. There were many fraudulent items on the invoice. Items ended up missing or getting thrown out so there was not good management in the entire process. I am now fighting with insurance to get things done that Gateway was paid for but never completed. I would never recommend this company. Adam was a nice guy but am very disappointed in the integrity and honesty of this company.

Brittany
May 22, 2020 11:41 pm

Gateway was great to work with. Polite, caring and professional. They were so quick to respond and always kept in close contact with us through the entire process. Thank you!

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