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Grease Monkey, Phoenix AZ

Address 3838 E Thunderbird Rd, Phoenix, AZ, United States
Phone +1 602-482-3525
Hours
Monday8:00am-6:00pm
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Saturday8:00am-5:00pm
Website greasemonkeyauto.com
Categories Oil Change Service, Auto Repair Shop
Rating 4.8 19 reviews
Nearest branches
Grease Monkey — 20467 N Lake Pleasant Rd, Peoria, AZ
Grease Monkey — 42011 N Gavilan Peak Pkwy, Anthem, AZ, United States
Similar companies nearby
Jiffy Lube — 2005 E Cactus Rd, Phoenix, AZ

Grease Monkey reviews

19
Sort by: date highest rated lowest rated most helpful
SAM
October 14, 2020 3:37 am

This is my new spot for oil changes and minor mechanical issues. The staff was extremely professional and very nice. Their prices can't be beat and the work was done quickly

Donna
September 08, 2020 1:47 am

Always honest, helpful when I need them, and treated me with such kindness. Thank you Grease Monkey on 40th & Tbird!

Michael
September 07, 2020 6:26 am

Rock solid service that went above and beyond with my truck. My truck needed brakes and an oil change. The offer Mobil options for oil which is great! Also, I may know one of the folks there but I never post a review until I've experienced the service and can give a deserving five stars. And, honestly, I am stuck using them.

iman
June 25, 2020 8:57 am

Came 10 min before closing for an oil change. And they were so awesome they actually did it for me. Thank you Grease Monkey

Scarlet
March 05, 2020 9:27 am

Went in got an oil change, transmission flush, new wipers and air in my tires. These guys did amazing. Cost was good and they were super nice. Answered all my questions. Price was what they quoted and even gave me a coupon.

Mauri
March 04, 2020 3:12 pm

Great and quick service. Front rotors and breaks installed in a very quick time. Professional too

Frank
February 18, 2020 11:20 pm

Great service and pricing, The Crew is customer service oriented, something that is missing in a lot of businesses today. I will definitely return to the establishment when service is needed, and will recommend to friends.

Bala
January 24, 2020 10:20 pm

Eh, not that friendly. I went based on the reviews and it seemed like the guys I dealt with weren't the same as the ones described/shown in these reviews. The short African American man, with gold teeth and tattoos, at the counter was definitely not friendly. I mean, your ONE job is to offer excellent customer service. But, instead he just made me feel like I was annoying him, just by virtue of needing a car serviced. Customer service is huge for me, I consider it a sign that you take pride in your work. If you're nasty, I assume you have very little pride in your workplace. Definitely NOT going back here, again.

There's another place, I think, called "Pit Stop" or something along those lines that I went for service a few years ago, they were much better and friendlier.

Skee
January 07, 2020 3:03 pm

These guys are the best! After my first stop with them I always take my truck to them now. They are friendly and know you by name here! They will take care of you. Honest, and respectful.quality service! Seth, Robert, Mike and Yoshi are on your side. All of the guys are!

Danelle
November 30, 2019 8:19 pm

Came here for the first time yesterday for an oil change, brake light, and wiper replacement. The time they estimated was exact. Everyone was friendly. There was no surprise charges or hundreds in dollars in unnecessary upsales when i checked out. They even vacuumed my car. I will definitely be back.

ian
November 10, 2019 7:57 am

I called Grease Monkey because of AC issue. Person on the phone told me that complete diagnostic is 65 but they will look under the hood and do basic exam and test pressure for free to see if there is a leak. 2 minutes after I pulled my car they troubleshooted the issue and I was ready to go. Thank you gentlemen.

PS current labor cost per hour is $105, that is very close to dealership rate, I don't know if they can provide the same level of service and warranty as a dealership. Maybe there's room to negotiate the cost of repairs, or maybe they will change their rate in the future. Beat of luck.

Brian
October 29, 2019 6:55 pm

Wont go anywhere else. Have been getting my vehicles serviced by them for years not only because they do a quick and great job but because they are, straight forward and aren't trying to sell anything that isn't required for your safety. I never leave with the thought "I should have gone somewhere else" but instead leave feeling confident that my vehicles were taken care of!

Chad
October 28, 2019 5:06 pm

Very happy with this place. From changing the oil to fitting me in unannounced when my Jeep suddenly started stalling during a busy day. A great team, honest and knowledgeable. Above and beyond service. I won't go anywhere else.

Bill
October 16, 2019 12:31 pm

Very, Very, happy with this company. Great service, very honest and knowledgeable. Seth was very helpful. He was able to Recommended the best Synthetic Oil for my vehicle. They have many different viscosity's of Mobil 1 on hand in bulk. They also have high quality oil filters. Seth also found an issue with the power wire going to my fuel pump, fixed it in one minute for me. Didn’t charge me anything for it. Solving an issue my vehicle has had for years.

Trustworthy, honest, business. Nice air conditioned waiting room. It was hotter than #### that day, 109 degrees. You wouldn’t know it by the workers attitude. They were friendly, and happy to help.

Thank you. Bill Bethel HST

Brandie
September 07, 2019 11:45 am

Stopped in for a last minute oil change and was out in 30 mins. Everyone was knowledgeable, helpful, and kind. They made me feel super comfortable. Will definitely be back.

Riley
September 06, 2019 9:29 pm

Been coming here for almost 2 years for my oil changes. Best oil change + car maintenance and service place in the valley hands down! This is the only place I trust for services with my car. SO friendly, respectful, and timely! I always tell friends and family to come here! 1000% recommend.

Angy
August 22, 2019 8:25 pm

The Team at Grease Money on Thunderbird is amazing. They have been patching up all the issues with my car after years of neglecting it. I couldn't have asked for more respectful, honest, and knowledgeable group of people. I feel very comfortable coming here and would highly recommend this location.

Jonathan
July 06, 2019 4:22 am

Always professional, always polite, always fast. I can't ask for anything more. I'll be coming back here for quite some time, and I recommend you do too. Great place.

Sara
May 25, 2019 1:04 am

Chose to get my oil change here because all the great reviews and they were all correct! The guy was super nice! Didn't pressure me into anything and everything was done super quick! 10 out of 10 would recommend.

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