Great West Tire, Kingman AZ
Address | 3101 Armour Ave, Kingman, AZ, United States | ||||||||||||
Phone | +1 928-757-9255 | ||||||||||||
Hours |
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Website | www.greatwestus.com | ||||||||||||
Categories | Tire Shop, Auto Repair Shop, Auto Tune Up Service, Diagnostic Center, Engine Rebuilding Service | ||||||||||||
Rating | 4.6 11 reviews | ||||||||||||
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Great West Tire reviews
11Was referred to GWT to service my Mercedes Diesal and wheel alignment on my Navion 24h. During which the mechanic noted new struts and shock absorbers were needed. Parts were ordered and arrived within the week and installed at the quoted estimate. Very good customer service and cheerful crew. Thanks guys
This company deserves 6 stars! And so does the General Manager, Debbie Sleep and all of the staff!
I was driving from Canada to Mexico and got a flat about 40 km from Kingman, AZ on 93S. I was towed to this shop. I still can’t believe the care, kindness and exemplary service I received from Debbie and her staff. She went WAY above and beyond anything I ever would have expected. I had much anxiety and was thinking I may need to take an uber to Vegas to buy a tire because none of the local shops had my size in inventory.
Sensing my anxiety level and wanting to help me, Debbie not only personally drove me to a competitor to purchase the tire I needed (since it would arrive there the next day) but she also drove me to a hotel for the night and picked up my tire the next day and took it back to her shop to have it installed and then picked me up from the hotel. She also stored my fully-loaded vehicle in her shop overnight and gave me complete confidence that it would be safe (and it was). I seriously couldn’t believe that I was treated with this level of kindness and care. This type of service and care is definitely not the norm.
This is a tire shop that respects its customers and demonstrates the highest integrity, service and professionalism. And Debbie simply rocks! As do all her staff.
If you need new tires or a repair please go to this shop! Just go! You will be in the very best hands and be dealing with a shop that truly values their customers and treats you as a person rather than just another income source. My tire was expertly installed, my vehicle handled with the utmost care, things explained thoroughly, and all at a very reasonable price. I could not have driven away happier!
Thank you Debbie and staff! With SO much gratitude!
PS: you now have a customer for life. I will go out of my way to use your shop when I next need new tires.
I made the mistake of not asking how much the labor was, they charged over 200 dollars in labor to change 2 tires
We got there Spoke to lady and I told her my situation and she and her team went beyond to get us out of there for my wifes treatment in Phoenix. I would give you 100 stars
Great service! Great people! Would highly recommend
They will help you to get back on the road
Super nice And professional service
New set of tires. No more rubbing on my FJ Cruiser. Thanks for the great job. Everyone was very helpful.
Great West has been my mechanic since 2020. I travel all 48 states delivering 5th wheels and travel trailers. Debbie Sleep and all of the employees there treat me like family and the work that they do is top tier. I highly recommend this shop.
My wife and I flew out from Texas to Los Angeles to drive our sons car back to Texas. His car had been in storage since the 2020 Pandemic. As we drove through Kingman, Arizona, his car just quit in the middle of Interstate Hwy 40…Not good…We were towed to Great West Commercial Tire. Debbie Sleep, the General Manager, broke the news to us as gently as she could that we didn’t need a set of tires…When she found out that our son only had two payments left on the car, she recommended we leave the car with her, go back to Texas and she’d call us. Debbie called me one day and said she had our son’s car “purring like a kitten” and there was no need to fly out to get the car because she was shipping it to our home in Texas. The final bill was much less than expected. Now our son has a vehicle he owns outright that runs well…! That’s customer service! I’ve owned over 14 vehicles to date and been in and out of many dealership and auto repair service centers. I would rate Great West Commercial Tire the best of all of them (to include Mercedes and BMW dealerships’ service centers I’ve used in the pass). If you need auto service repairs in Kingman, Az, Debbie Sleep and her team at Great West Commercial Tire is your best choice…!
The most helpful workshop in all of America! We got stranded here with our camper, although the replacement part was not immediately available they helped us and we were able to stop overnight. They went out of their way for us. Thank you very much.
Kind regards from Switzerland
We are from NC and we were heading back home. We had a flat on the interstate and they stayed open past when they closed to get us fixed up and back on the road. We ended up needing four tires and they stayed and put them on for us even though they could have told us not today. They are super nice people I would recommend them to anyone.