H&I Automotive, Gilbert AZ

Last minute notice was able to fit me in on the schedule and get me taken care of excellent service.

I really trust these guys, the customer service is over the top. I am alway given all details so I know exactly what to expect. I have used H&I/Gilbert a few times and have always been satisfied. Fair pricing, and they always back up their work. I appreciate them being there when I need them!

Bad customer service here, I got my rims stolen from H&I auto while my car was there for diagnosis and then later said they weren’t responsible

If there was a way to give more than 5 stars I would. My car had front end shaking. That can be a complicated problem, with multiple causes. They made a repair that didn't eliminate the shaking. I took the car back and they stood behind their work 100 percent. This time they found the root cause and fixed it for FREE even though it cost more than the original repair. No more shaking. I build commercial buildings and inevitably things go wrong during construction. What separates the best subcontractors from all the rest is how they take responsibility when things go wrong. Like my best subcontractors, H&I Automotive showed me who they really are when something went wrong. I'm a customer for life. (I just hope they are going to work on EV's too!)

We have multiple rental cars. Having H & I Automotive near by makes our lives so much easier. Chris' s work is so precise and fast, saved us tons of time and headache. It's amazing that they can run their repair shop with such an efficiency.

Was sold a vehicle that the TPMS came on day after I had car home. Dealer would not help to resolve. H&I diagnosed the problem and provided me with documentation the dealer could not ignore and most importantly was forced to correct.

Great place that has provided some simple help at times for no charge. They let me know of a warranty repair that I was unaware of. Great service.

I always feel confident in their recommendations and will continue servicing our vehicles there.

The people who work here are professional and have great customer service. They listen to my questions and concerns regarding my vehicle and safety. We do only the work on my car that is required, and performed in the order of needed maintenance and safety without over cost and non required work & cost. I will recommend them to anyone I know that is looking for an honest shop. Thanks guys for your help.

We have used H & I for years but decided to make a change today. Although they are friendly and good at what they do they are very pricey, and I have never felt like I had a good relationship with them. Our latest encounter with them involved our van having transmission issues. They charged us for looking at the vehicle just to tell us that they don't rebuild them but only replace them. In looking for a place to actually rebuild our transmission, as replacement is very expensive, they all do this service for free. Also, the wait time for an appointment is pretty far out. I guess they are popular. If you need immediate service, you better look elsewhere.

If you want great service and affordable costs go here. We recently started moving all our vehicles (company vehicles so several) over to them and it’s been nothing but good. Thank you guys!

Excellent service. Would highly recommend as a service repair shop. Great communication and very fairly priced. Had a major engine repair of valves, lifters, and rocker arms on a 2013 Grand Caravan with 109,000 miles. It now runs like a new vehicle without any ticking or noises. Will definitely be using them in the future. Thanks guys!

Very in depth inspection with photos/notes sent to you, which I really liked. John at the front desk was very helpful and pleasant. Would return for future car services.

Will be going back for auto needs for sure. They were super helpfull diagnosing an issue, and even helped reset and engine light.

I stumbled upon H&I because my car wouldn't start at the goodwill nearby. They were kind to send someone to check my battery and after finding out it wasn't the battery, they got me in for a diagnostic test the same day. Jon was very patient to give us quotes and help in any way possible. Bless his heart! Very honest and kind autoshop. I live in Chandler but work in Queen Creek but I will definitely take my car to H&I when needed/possible. 10/10 experience especially during this stressful time. Much appreciated!

Google requested review:
I didn't use the service so I'm not sure of the quality but you may have to wait a few days for repairs.

I had been recommended by a friend to H & I
As a single woman I am always nervous about car repair business and costs……honesty.
The experience I had with Ryan and John was so easy. They are so friendly, spend plenty of time on the phone with me explaining things. They went above and beyond multipolar times.
H & I changed my views on car repair shops …. I won’t go anywhere else!