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Hunkapi Programs, Scottsdale AZ

Address 12051 N 96th St, Scottsdale, AZ, United States
Phone +1 480-841-5737
Hours
Monday7:30am-7:30pm
Tuesday7:30am-7:30pm
Wednesday7:30am-7:30pm
Thursday7:30am-7:30pm
Friday7:30am-7:30pm
Saturday7:30am-3:00pm
Website www.hunkapi.org
Categories Counselor
Rating 4 3 reviews
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Counselor Hunkapi Programs reviews

3
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Dena
August 17, 2023 3:42 pm

I had a foster kiddo that was able to attend. She came from a very hard place and was in numerous types of therapies. I can honestly say Hunkapi made the biggest difference. The work they do is invaluable to traumatized children.

Zachary
July 16, 2023 2:22 pm

A wonderful place where horses and healing come together to benefit the exceptional learner community and anyone else who is privileged to visit

Andrea
May 31, 2023 6:25 am

We love the program, but they get 2 stars because the communication is ATROCIOUS that has led to frustration and countless circular conversations. No matter how many people we talk to about a need to cancel an appt (2 of which we talked to them weeks in advance because we knew we'd be out of town) it seems my child is never taken off the schedule, and then he goes down as a missed appt. This has resulted in multiple texts/phone calls, where we have to AGAIN explain why we won't be present or why we weren't there. We have even had 2 people tell us we might not be able to continue the program because of this. When I've explained it to them, they go back and can then seem to find the notes about the conversation I had with someone. Most recently, our insurance was dropped, but we asked to stay on the schedule until we decided whether or not we wanted to pay out of pocket. I called them back that same day to request we be removed from the schedule. That was 3 weeks ago, and we're still receiving 4-5 forms of communication each week. I spoke to 2 people this week, and just received another call asking why we weren't at his appointment this morning! Every time I talked to someone, I say I've called and left messages or talked to someone, or sent emails: I am then asked what number/email I'm using. Even if, by chance, I was using the wrong everything (all of which I get from their website or our portal) this doesn't account for all the times they have called ME. We considered returning if our insurance was picked back up, but I can guarantee we will not. It has become apparent that our conversations are not important enough to actually follow through on, so why put our family through that frustration?

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