Indian Springs Apartments, Mesa AZ

Been living here for a little over a month now. Came here from out of state and the women in the office helped out a lot. Made the transition very easy. If you’re not able to see the apartment in person, the virtual tour on their website is completely accurate. The price is also great for what you get and if there’s ever an issue maintenance responds pretty quickly.

Lived here for a year, alot of police and helicopter presence on weekends. The company constantly "changes owners" so they can increase rent and void leases.

Quick note for anyone looking to move into this complex. This 1 star review is not for the complex itself but for the leasing manager named Alexa. She is absolutely rude and constantly thinks people are playing games with her. When I’m reality she is the hypocrite playing games herself. Any deals you chose to make with her make sure to get it in writing because she will screw you over out of it. Not sure who hurt her but she needs closure.

A serious disconnect between management and maintenance. If your garbage disposal go out good luck getting someone to fix it

The apartments are roomy. Maintenance is always on it an very humble. Management is on top of there game especially when it comes to customer service they go above an beyond. The staff is nice an try there best to help you as much as they can. They don't seem to have alot of problems when it comes to living there. Dog park is always clean. Definitely want to highlight Dina she is amazing. We have been a huge pain in her side lol we are complicated, but she has always understood an come threw. Live here you'll love it!

I like to give a big thanks to Grace and the maintenance team especially Richard. My experience was great overall even when i was transitioning. If you military I give this place compared to places i have looked at 4. Ok and a half. See you all again in a year.

My husband I have lived here for 4 1/2 years. Been through ownership change and two Management companies. The current ownership and management company has been amazing. Responsive to our maintenance needs and taking care of our home. The staff is friendly, the maintenance is kind, and the manager has always taken care of us. They may not be newest apartments but well worth the price for the size you get. We will be signing another year with them in the summer because you can’t find the room of these apartments or courteous staff anywhere else.

I lived here for one year and enjoyed it. The price for what you get in Mesa was fair. The complex was always quiet, the neighbors are nice, and everyone pretty much just minds their own business. Management was always helpful and nice, Alexa in particular, and I don’t remember the other ladies in the office. Overall a great place if you’re looking for your first apartment.

The manager in the office is very nice and professional. She went above and beyond for us today and sent an important email.

Well I been there 4 years now this lady in the main office name Alexa is very helpful when I need help she going to see to it she also have great energy I have no problem there but the only thing I wish The units had washer and dryer inside the apartment for the money You pay every month they should have that but oh well but it’s a quite place to live but if you need answers or help ask for Alexa period

Quiet and clean. I've never had bugs. Close to major bus routes and walking distance to target and stores. They give 4 extra days to pay rent but after that the late fees are high 100 then ten a day after.highest I've ive had in any apartment but again they are very polite and trying to make this place better.last management was horrible. Need a place for around 1k per month after all the fees this is it.nice apartments

I been there a couple of times and I love the customer service specially talking to Greysi she is always in a good mood and very profesional and willing to help in anything you need

I've only been here a week now but by and large this has been the best rental company I've ever worked through. Iesha was a great communicator throughout the entire process. I toured in July and she answered questions on the paperwork promptly and she called to confirm on move-in day when I'd be in town to get my keys. $900/month rent for 1BR, 1BA here does feel high tbh though, this place feels more like a 7-800 dollar residence.

The unit itself was throughly cleaned prior to move-in and everything worked for the most part (two loose outlets, still work). Laundry facilities aren't amazing but they're not terrible either, 3 laundry rooms per complex with about 5 wash/dry machines in each room; debit/credit card operated, ~$3/load. Dumpsters were oddly full this week but garbage trucks come multiple times per week to dump them. Residents aren't terribly loud, and I feel safe walking around early morning/late at night. Plenty of restaurants and groceries nearby. Overall 7/10 experience so far.

I really enjoyed the ladies in the leasing office. They made my move to here easy and they were efficient, absolutely love my apartment it is so very cute! The neighbors are quite and pleasant. Its located in a good location with access to everything.

At the time of walk through, we had a list of things we needed prior to moving in, a few still needed fixed upon move in, however.they were really great about getting our maintenance requests done ASAP and any requests after that. All were done professionally and promptly. We had a small leak during a storm in the master bedroom which they came out the next morning, dried it, and then repaired within days. They resurfaced our shower/tubs every time it was necessary and also gave us a brand new refrigerator and dishwasher at move in. They can and will work with you if you’re also willing to work with them, and are nice about it. I’ve seen some renters go in there to complain for a first time issue with attitude.like I get that’s where you live but we Can all stand to be nicer to each other. We never had any issues with roaches or anything like that. I like the dog park feature, just wish the gym was opened earlier and the pools weren’t always closed.

Graysi and Alexa have been so extremely helpful! When we had to terminate our lease early due to a family issue in another state they took our 30 day notice, and have worked with us tremendously to make payments on the early termination fees, so for that we are very grateful!

Great customer service, Greysi pino always help me and she provide me all the information when i need it.thanks indian springs and greysi

Residents not enough parking and people taking yours. It is a good complex to live but not some of the people. Homeless inside laundry room and others doing ilegal stuff. Sorry for being honest.