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Jack in the Box, Tucson AZ

Address 5000 E Valencia Rd, Tucson, AZ
Phone (520) 664-2246
Hours 12:00am-12:00am
Website locations.jackinthebox.com/us/az/tucson/5000-e-valencia-rd
Categories Fast Food Restaurant, American Restaurant, Breakfast Restaurant, Chicken Restaurant, Dessert Restaurant
Rating 2.7 19 reviews
Nearest branches
Jack in the Box — 6380 E Golf Links Rd, Tucson, AZ
Jack in the Box — 1195 S Craycroft Rd, Tucson, AZ, United States
Jack in the Box — 550 W Valencia Rd, Tucson, AZ
Jack in the Box — 3326 E Grant Rd, Tucson, AZ
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Jack in the Box reviews

19
Sort by: date highest rated lowest rated most helpful
Sean
August 31, 2023 9:50 pm

Haven't been here in about a year due to their lack of perfomance. Decided to give them another chance tonight and well, never fails. They forgot to give us our orders of tacos. I widh i've kept track of all the food we've been charged for that we never got. Its not worth going back but it added up. At leat they gave us the taco sauce.adding to this post.fool me once, shame on you fool me twice shame on me. 4 months later and you guys did the same thing to me. Im embarrassed for even going back and i will never come here or to another jack in the box again. Plenty of other burger places around here that can get the order right.

EOS1AZ
August 18, 2023 6:36 am

My girlfriend and I had errands in the area, and she had never tried a sourdough jack before. It's fast food, and can't describe it as a place to go out of the way for. But, service was nice, reasonably fast, and the food came out hot and fresh.

A S
August 18, 2023 4:10 am

It was freezing in the restaurant:) but the staff was friendly and service was quick. Food was warm. Overall a positive experience

Dylan
August 17, 2023 3:28 pm

It's a jack in the box, not quite as clean looking as others so that's concerning.

haden
August 11, 2023 8:36 pm

Can't even make milkshake the bare minimum smh. If I wanted a blizzard I would have went to dairy Queen.

Chris
July 30, 2023 12:08 am

As my wife and I were coming to the drive-thru to get breakfast, we were met with a stinky attitude. The second we pulled up the" customer service rep" in the drive-thru was rude, short tempered and ugly to us. Once we got up to the window Not only were we ignored but we were repeatedly cut off by this person each time we tried to answer the questions he was asking. I only hope that management will do something about this poor attitude in this store. It really brings down the quality of service. I've gotten better customer service at a 7-Eleven. And to put the icing on the cake once our food was given to us after being parked for 20 minutes with no one else and drive-thru mind you, there were items missing and we didn't receive our drinks. Absolutely disgraceful.

matthew
July 26, 2023 5:25 pm

8 people working not busy takes 7 minutes plus to get food and then stuff is still missing from a small order and the wedges have a small drizzle of sauce ridiculous will not be going again. Even forgot fries how do you forget fries

John
July 17, 2023 1:03 am

It's a typical fast food. Perk is they have breakfast all day, and the food isn't bad, it just depends on when you go. The staff seems to be young, so they're a bit lack luster.

Angelica
July 13, 2023 1:46 pm

It's good for late night eggrolls.they offered me teriyaki sauce but gave me sweet and sour instead. It was a friendly drive thru interaction and the food was fresh. The parking lot and entrance are rough.

danette
July 11, 2023 2:17 pm

My family and I went at night, The girls on the drive threw were great, so very open and friendly.

Craig
July 10, 2023 9:16 pm

Pretty good service, although you might as well get regular size with your meal because they give you the same amount of fries as a small in a large.

Brendo
July 08, 2023 12:46 am

Trucker Life! Looking for something to eat besides the usual truck stop meals. Saw this place close by so my wife and I decided to head to this location and grab something to eat before we hit the road again. Ordered a large number 1 meal on the menu with curly fries and a Sourdough Jack sandwich. The total amount was shy of $22. I was surprised, shocked even at how expensive this place is compared to other Jack's. The food is not bad but man I felt being robbed. This Jack won't be on my mind the next time I'm in this area.

Tanner
July 02, 2023 9:45 pm

Stop asking me to park in front when I haven't got me food yet. Especially when there's no parking in the parking lot. It's RUDE at best.

Brianna
June 12, 2023 8:19 am

I don't know how this place can be considered a FAST food place anymore! I ordered my food in the drive thru, 1 munchie meal at 1: 15, they had me park and wait.didn't get my food until 1: 45! It's not super busy and there were 4 or 5 employees working! There is no excuse why I should have to wait 30min for 1 meal! Absolutely atrocious service! Worst location ever! If I could rate it a negative score on a number line, I would!

Arizona
June 10, 2023 2:08 am

Fast service and well made food well cooked I enjoyed coming here late night the employees were actually very polite too unlike other drive-thrus. The place was also quite a clean location.

J R Gonzalez
May 20, 2023 6:42 am

Road trip drive through visit we ordered a 21 and two 22's. First visit for me in decades but I was pleasantly surprised with breakfast sandwiches. I'll definitely consider Jack in the future.

Jerry
May 06, 2023 8:53 pm

When I'm in Tucson, this is my spot to refill on gas and grab something to eat before getting on the highway.

Steelers
April 26, 2023 7:27 pm

Order the new steakburger I thought they made burgers fresh as you ordered them.tomatoes disgusting took one bite and threw it away fries were cold teriyaki bowl more rice than meat and drowning sauce kind of disappointed I sorry J. IB looks like MD from now on.

Bermin
April 13, 2023 5:11 pm

Ordered the ribeye sandwich, it was dryer then Arizona, I'm definitely not coming back here.

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