Jack in the Box, Phoenix AZ

There is nothing special about this place. Expect to order, get your food, eat, and go. It seemed like a mess. I got a meal and 2 tacos, and one of them had a bite of meat just at the end (see picture attached). While I was dining in, I witnessed every customer had an issue with theirs. The restaurant is clean, but having to see mop buckets and brooms in the lobby was not nice. There was also a lot of gossip coming from the employees, not fun to hear.

Home of the microwaved pre-fried/cooked tacos. Lettuce is wilted and black/brown. West side Jack's all have fresh lettuce added to them so I know this is not protocol.

I normally don't eat jack but my family wanted it. Though I've had to go to more than 2 of their restaurants just to be denied food. Or food of our choosing. The first store at 5115 W Southern Ave, Laveen Village, AZ 85339. Couldn't fulfill orders at all because they were short staffed despite no one ordering they then tell me to go to 6120 S 35th Ave, Phoenix, AZ 85041 for them to tell they are also short staffed and can only do burgers and fries. Sign says breakfast served all day. It's not even for me it's for my lady and kid who's craving a croissant sandwich. Going to try another location hopefully I won't 3 out of 3 for bad service.

This was my first time at a Jack in s Box, and I stated this before my order. The cashier just smiled at me and didn't offer any suggestions or specials (if any). Not even a welcome to Phoenix. I felt rushed due to a line starting behind me. I felt confused about what to eat, so I just ordered the cheapest, which were the 2 tacos for $3.
I ordered 6 and a 5pc mini churo. The meat inside tasted mushy and ewwww. It didn't give me the famous taco taste. Nevertheless, I do want to try them again. Because even restaurants deserve a second chance. So, I'll be back this time.

The food was very fresh and hot and it was very clean and the lady that took my order was very friendly

I was provided with Jimmy John Freaky Fresh napkins, no receipt, and the cashier gave me my debit card last (acted like he didn't want to give it back). I better not have any crazy transactions on my account because I will know where they originated from and I don't mind pressing criminal charges.

I have been there three times since I recently started working in the area. Never a line but very long wait times for food in the morning, No "sorry for the wait" or anything that acknowledges their shortcomings. After the swiped my card I felt like I was being held hostage to someone's time table. Not a good feeling when you are trying to grab a bite before work.

Maria is an excellent employee. We have her every time we go through the drive-through, and she is wonderful!

Is there anyone that can reach out to me who’s able to help me with a double charge? My bank said it was swiped twice therefore I’d have to reach out to the company to refund me directly being that they can see the transaction history and my exact order. I’d greatly appreciate it, thank you

Next time yall ask what kind of sauces we want make sure to let us know that the tacos do not come with hot sauce and that way i can ask for it absurd

Got some late night tacos but for some reason this location doesn't show up on the app. It did before but now it's not. I'm a mobile order only person and I'll be waiting for it to show up on their app again

Hamburgers were not hot at most warm. No seasoning on patties plain, bland tasting. Alex was a nice cashier. 05/10/23. Smh! Egg Rolls burned, Tacos hard as a rock around edges, just threw away! I see why they did not give receipts out.would of received bad reviews! Mr. Jack in the Box should be ashamed!

Been here like 4 times and 4 times its the same thing.food quality is bad
employees seem like they don't want to be there and like its my fault
waaayyy too much lettuce, I mean what do you want me to do with that all that lettuce
lastly, burnt

ordered the Jacks spicy combo < burnt
curly fries < burnt
lg fries < old
2 tacos < taco meat? And lettuce
lg Dr Pepper < taste like every drink (basically syrup)

I am new to area living on south mountain but starting to see a trend in the fast food here in laveen.

2nd time we've went to this jack in the Box and we've got extremely old and hard food.

Went and visited for a for a 3rd time and was told that they are closing in 30 minutes and it was 11 o'clock signed on stores says 24 hours

The service here was great! Very nice and professional staff and the food was what you would expect from jack in the box

This location has always been consistently good quality and clean. Staff have always been nice.

We ordered from the drive-thru. The line was busy but maintained a steady flow. The food was fresh & the timing was good. Thank you for serving breakfast all day!