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Jack's Auto Alignment & Brakes Inc., Phoenix AZ

Address 2902 E Thomas Rd, Phoenix, AZ
Phone (602) 956-7610
Hours
Monday7:30am-4:00pm
Tuesday7:30am-4:00pm
Wednesday7:30am-4:00pm
Thursday7:30am-4:00pm
Friday7:30am-3:00pm
Website www.jacksautoaz.com
Categories Brake Shop, Wheel Alignment Service
Rating 4.6 25 reviews
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Jack's Auto Alignment & Brakes Inc. reviews

25
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Brian
September 26, 2020 1:14 pm

I’m always happy with the work that gets done on my car when I go to Jack’s. Joel and Ken are automotive masters and every time they touch my car it gets better

Eddie
August 23, 2020 8:15 am

The front girl Crystal is so sweet honest and very good customer service. I brought my Buick Rainier in they did a great job on my alignment I definitely recommend this place over any digital alignment place

gary
August 17, 2020 5:44 pm

Tried to charge me for 1800 in repairs when all I needed was an alignment these guys are scam artists

Brad
August 06, 2020 11:08 am

The brakes I bought wore down and started grinding in 1 1/2 years (30,000 miles) not worth the money I spent

John
July 01, 2020 9:42 pm

This shop has the most professional people. From their office to their technicians. I was referred by a friend and they have a customer for ever. I've been to a lot of shops in my day but I can say they are the most honest people I've ever met.

mark
June 19, 2020 5:41 am

Jack's Auto alignment is great. I highly recommend them. Took my toyota sienna in for an alignment and they did a great job and it was less then 30 minutes. They don't try to upsale you.they're are honest. I'll definitely go there again.

DONALD
March 23, 2020 10:49 am

They help when I went there to get my car aligned they told me they couldn't give my car an alignment. When they explained the reason and showed me proff of it that helped me figure out why my car was shaking on the interstate.

matthew
February 23, 2020 11:38 am

Best in town alignments hands down. My opinion as a professional truck driver and limousine driver.

Daniel
February 08, 2020 9:28 pm

The people here are very fast and know what they are doing. I refer everyone I know to Jack's Auto Alignment

Boo
February 06, 2020 10:04 am

Had a great experience here. Mechanic was able to identify multiple problems with the vehicle. All the staff seems genuinely kind, would recommend

Kimetta
January 14, 2020 11:32 am

His integrity as a business owner is proven by the 20+ years of being in business! Excellent work. Excellent follow-up. Thanks!

Patrick
January 14, 2020 3:45 am

Drive an hour to get there but absolutely worth it. I've had them do alignments on multiple cars and wouldn't trust anyone else in the valley for the job. Simply put, if you're anywhere in the Phoenix area and need an alignment, don't go anywhere but Jack's.

Peter
January 12, 2020 12:42 am

I came to Jack's after a botched job at a national chain and couldn't be happier. Professional staff, quick, fairly priced services. The best by far.

Glen
January 01, 2020 6:30 am

I had changed a wheel bearing hub so I needed an alignment. Didn't have much of a wait. No worries about selling me more than I needed. Told me my tires were junk which I knew. Car drives noticably better and it had an alignment like 6 months ago with new shocks. Then I went and got new tires. I'll always go back here for alignments.

Jose
November 16, 2019 1:44 pm

I LOVE THIS PLACE great knowledgable techs and be coming here for years, they get the job done and at a fair price.

Elaine
November 09, 2019 4:51 am

Great place to get your alignment don't and very friendly and very professional people thank you

Emanuel
September 15, 2019 11:57 pm

Great great place. Better quality and communication then most places. Joel gave me details to help me further solve my problem. And with the Great alignment I'd recommend anyone.

M C
September 09, 2019 5:30 am

Went in for an alignment but apparently it was ok and one of the mechanics said I don't own them a dime. He also gave me pointers on a problem I was having and enabled me to do it myself. I will recommend anyone to this place and will go here for any future service

adam
September 04, 2019 1:43 am

I on Tuesday brought my passat to Jack's Alignment for a four wheel alignment so they werent able to do the work cause i needed my bushings done on my lower control arms so i then returned back to Jack's Alignment on Thursday the went ahead and did the alignment in less than 13 minutes and when i drove off the facility i noticed my car was worse off after the alignment was completed i highly dont recommed this company not only did they screw up my car they werent willing to fix there mistake and they tried to tell me that my year car was designed to always vier right and there was nothing they could do to fix it due to the way vw made the cmar when i asked to speak to the manager KEN (who has the worst customer service skills I've ever seen he pretty much said i cant stand dealing with you type customers you know nothing bout alignments and too bad i had my employee work on your car and you got what you got and I'm not willing to do anything more for you so now my car bounces and shakes horribly now left to right and literally turns right i dont recommend using this rude unprofessional shop for your car they dont care about you and they will charge you for fake uncompleted work i just brought my car to another outfit and they said JACK'S ALIGNMENT and the employee for them didnt even adjust the right side tow it was still at -14 which explains why it was turning right don't go here your just gonna waste your time energy and hard earned money on horrible workmanship i give JACK'S ALIGNMENT a
F- Warning warning shady company!

_Ketosucks
August 15, 2019 4:26 pm

The staff there is amazing, very good people. They do great work by providing good service and is a local owned business.

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