JayBees Auto Service, Tucson AZ

Honest people doing amazing work. If you live anywhere close to the east side of Tucson you want to go here for auto repairs.

These folks fixed my 15 year old car and it is now running beautifully! Really outstanding service. They give lots of updates and really investigate the problem so you have confidence in their diagnosis and recommendations. I am super pleased!

I have been a customer for a long time. I have to admit though I was having a starting issue with my 1991 Toyota Pickup that other mechanics and JayBees could not figure out. I thought I was going crazy because when I would tell other mechanics and Jaybees about the problem, when they would try to see what the issue was, the truck always started. Over the course of years I had 2 starters replaced. 1 was at another repair shop and the 2nd time was with Jaybees. Was informed that the problem was the starter but, when replacing the starter, the issue of starting never seemed to get fixed I was getting very frustrated because I was told I need a new battery and I know it is not the battery becasue it is new.

I have to admit at one point in time I was looking for a new mechanic that could finally figure out what was going on becasue this starting issue was becoming a major problem. Would not start sometimes for 2 hours and then start right up!

Well as timing could not be worse, the starting issue became where the truck would not start at all. I had to have it towed to Jaybees and told Jacqui the starting issue again. Fortunately since I had replaced the starter a year ago it was under warranty.

Jacqui called a couple days later and informed me of the problem which I thought this time it sounds like they finally found the problem.

When I went to pick up my Truck I asked Jacqui what the problem was and she informed me, that there was an issue on the inner parts of the starter, and she showed and explained to me what the problem was so I understood it. Because my truck is a 1991 cannot get a new starter from the dealer so had to replace with a rebuilt one. Jacqui informed me because of the rebuilt one the problem that happend with my starter can happen, and they found out it.

All I can say is that I am finally relieved and not feeling crazy because this seemed to fix my starting issue.
Jaybees also has great customer Service and they never turned me away becasue of my Toyota Truck being older where I was finding that other shops would not work on it because it was.

All I can say is even though I doubted them, They were the ones that figured it out and I felt like Jaqui made it right!

Welcoming, friendly people who remember their customers and seem genuinely interested, perform good efficient service at reasonable prices. They don’t perform services not needed. I’ve only used them twice but they will be my go-to for all future auto service. It’s important to deal with people I feel I can trust! Very pleased to have found them.

I have been ripped-off so many times by mechanics. JayBees actually fixed my car for FREE because the part was under warranty, which I had no idea and expected to pay a lot. This is the most honest place ever! This shop has the most integrity and will simply not screw you over. Never have I had such a GREAT experience! Thank- you soooo much Jacqui, Shelly, Doug and all of your staff. YOU GUYS ROCK!

I am a longtime customer! JayBees is awesome. If you want honest and great maintenance with your autos go to JayBees!

They do great work, they're fair and honest, and they're continuing to keep people safe by wearing masks and wiping things down.

They have the best customer service i have seen. Both young lady was very nice and answer every question. My car runs awesome. And will be recommending this place to anybody that need their car work on.

Excellent service and workmanship. A little pricey, but great mechanics. Friendly and efficient office personnel.

Very professional. During this pandemic, I felt very safe and reassured going here. They are very thorough and clean with your vehicle care as well as health wise. Thank you JayBees.

The absolute nicest staff! They are always honest about what's going on with fair pricing. Seriously, as someone who does not know cars at all, I never worry about feeling like I'm going to be lied to so I spend more on car "repairs" that I dont need like I do at the big-name chains. They're incredibly knowledgeable, so even someone like me can describe the issues with whatever is going on with my car and they'll figure it out. (Plus, they dont laugh at you if you sound a little silly when you describe the issue.)

Had a wonderful experience here. Prices were great and customer service was more than I could ask for from a privately owned mechanic shop. They make everyone feel like family. I would highly recommend this shop to anyone who needs work done.