Jim Click & Holmes Tuttle Collision Center, Tucson AZ

First off the estimator was a good guy.but to paint my hood and roof took 3 visits, and almost 6 weeks. (2 days of work according to them) sloppy paint work.and after the 3rd there are still flaws, but I cant take bringing it back.the last time there was grease all over the seats and bumper. (why on the 3rd time you wouldn't look over the car) if any small paint and body shop was run this poorly they would be out of business in weeks.horribly work.never go back

Did a fantastic job of repairing my vehicle. George was helpful and kept me up to date on my vehicles’s status. Repaired and returned, looks new.

This place has been an absolute nightmare to deal with.
4 months ago my husband was in an accident that was of no fault of his own. It took 2 months for the collision center to get him in (end of May). We were told it was a 22 day work order. Completely reassured we would have our vehicle back way before our trip at the end of July. The last of June rolls around and we inquire, are told that due to this and that, they haven't been able to get it into paint yet but will the following week. The following week we call, still hasn't gone into paint because they didn't have the staff but will after the holiday. Another week passes, there's another excuse. We are at the end of the month of JULY now and it came out of paint but apparently a worker sawed through the bumper and it needed to be redone. They assure us it'll be redone asap and they had rescheduled the glass company to come out. We were told 2 days ago that the glass company came and it will be sent to the Kia dealership yesterday morning for an electronics check. Yesterday, my husband calls at 11 to check on it. Was told that the service advisor was on lunch. Husband gives him an hour and a half. Calls again, told that he had stepped out. Called another 30 minutes later and once again told that he was on lunch. So obviously this guy is avoiding us. So my husband goes up to speak with the manager who doesn't have the same story the service advisor gave us. Apparently it had just had the glass installed that morning and had not gone to the dealership like the advisor told us.no one is telling the truth. What is going on? Why all the lies? What are you doing with our van? Just give it back, please.

No customer service whatsoever was told it would be done three different times and it wasn't there was over spray on two different areas where they did touch-up painted the hood and in the back I would never ever ever go back there

I want to thank and recommend Mr. Sam Warren, he is not only professional and polite, but he is also super friendly, my English is not very good and he helped me translate through Abraham, thank you very much, I recommended him to my relatives, I was very happy for his attention. Martha Lozano

Very friendly staff! He did my estimate a lot faster than I had anticipated! Very professional and informative!

The company did all it could to get our car repaired on time. It was parts supply that was the culprit that kept them from 5 stars. I can not believe that it took 2 weeks for rocker panel clips to be delivered.