Kimy Charani, DO, Tucson AZ

Simply the BEST. Turned out to be a good friend and a DR. The entire staff is AWESOME. Could go on but like I said, Simply the BEST

Very knowledgeable and responsive doctor who really cares about patients’ wellbeing.

We’ve gone to this office for several years, and I’m finally switching to a new provider. The front desk staff is always rushed, and then they are often rude and insensitive. The office doesn’t use electronic records, so everything is still done by hand. This means that for any prescriptions that are a controlled substance, you must pick it up in person. Other doctors are able to send a digital prescription directly to a pharmacy, even for a controlled substance. It is difficult to get in for an appointment, and they didn’t offer a telehealth option, even during the pandemic. Their billing system is impossible to understand, and they don’t provide accurate information at check-in or check-out about billing. They also have claimed multiple times that they have sent bills to us in the mail that we never received, and then the office threatens to report the lack of payment to a collection agency. I never pay bills late, and I know they have the correct address for me. Both Dr. Charani and Jennifer Gomez are adequate providers in terms of their care in person, but the lack of effective systems in the office make this practice very challenging to work with.