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Labcorp, Queen Creek AZ

Address 21321 E Ocotillo Rd STE 101, Queen Creek, AZ
Phone (480) 987-1343
Hours
Monday7:00am-12:00pm, 1:00pm-3:00pm
Tuesday7:00am-12:00pm, 1:00pm-3:00pm
Wednesday7:00am-12:00pm, 1:00pm-3:00pm
Thursday7:00am-12:00pm, 1:00pm-3:00pm
Friday7:00am-12:00pm, 1:00pm-3:00pm
Website locations.labcorp.com/az/queen-creek/24138
Categories Medical Laboratory, Blood Testing Service, Diagnostic Center, Drug Testing Service, Paternity Testing Service
Rating 3.9 9 reviews
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Medical Laboratory Labcorp reviews

9
Sort by: date highest rated lowest rated most helpful
Glen
October 04, 2023 3:51 pm

It was okay but quite a distance from where I live. But the way it wasn't long and the receptionists was were pretty good.

Tricia
September 30, 2023 6:45 pm

I had an extremely unpleasant experience at this location. I went into the center and sat for my labs where I was attended to by an older phlebotomist with brown hair, unfortunately I couldn’t catch her name. She was on staff with two younger, very sweet ladies.
After sitting down I explained to her that my veins are badly scarred from IV infusions due to chronic illness and she complained so much when examining them that I hat to take the initiative to ask her for a hot pack to warm up the veins. She poked at one vein and couldn’t access it and was very openly frustrated. She then immediately called the other tech (the sweet other front desk tech) in to help. She could not access it either but I could tell she really wanted to help. The older lady was very short with me and explained brusquely that if they each tried twice then they just couldn’t help me. In being aware that my veins are tapped out from all of my prior medical issues I apologized for all the trouble they were going through and she just disregarded me. I have so much medical ptsd and her lack of compassion and pure annoyance and frustration at not being able to access my veins were so triggering to me and made me feel like such a nuisance and bother as if how dare I waste her time. She said well we can’t stand here all day waiting and hoping we collect enough for the sample for you because it’s barely dripping. At the end when she couldn’t collect more than half of a tube she pulled out the needle and turned her back and handed me a paper asking me to take it to the front desk and return with a copy for her. I’m sorry, isn’t that her job? Upon asking her to please notify me if there was not enough for a sample, even for one or two of the items (for the purpose of knowing whether I should reschedule with my doctor due to lack of results) she simply said well it’ll go to your doctors office. I felt very invalidated, disrespected, and made to feel like I was a total waste of her time. She didn’t so much as apologize once. I will never again return to this labcorp center and have now made an appt with a new provider at my other drs office just so that I can see the in house phlebotomist instead of returning to labcorp.

Elizabeth
July 31, 2023 7:21 pm

It was very easy to make an appointment, check-in, and all of the staff was very warm and kind! Definitely a different experience from other labs I've been to.

Peter
July 30, 2023 7:48 am

Came on a Thur at 9: 30am and I was in and out in less than 15 mins. The check in process was simple and the line moved fast.

Krystal
July 12, 2023 9:38 pm

The map shows them next to Allure, but they're closer to the surgery place.

We showed up without an appointment and were seen pretty promptly. The two people at the desk were friendly. My kiddo was 6 at the time and we've been here before, years ago, and had a similar experience. I'm not sure if the low ratings are to keep this place less busy. The experience was fine and exactly how I expect bloodwork to go.

Cort
February 04, 2023 7:27 pm

I didn't have an appointment. Went in at 130 on a Friday and they got me right in. The place is clean and the staff is friendly and professional. I'd go there again.

Erica
November 22, 2022 8:20 am

Great experience. We also went at 2pm, so not busy at all. Super organized, we were in and out. They were also wonderful with our 2 yr old. I would pick Labcorp over Sonora Quest any day.

Down
November 15, 2022 2:11 pm

This place is horrible. They have signs posted all over that ask you to use the self service portal to sign in. I used it and it stayed I was signed in and would receive a text message when I am ready for my screening. I waited 40 min and never received anything. I went up to the office aid and asked her to check my appointment and I was not even in the system. She had to gather all of my information and told me to wait. I asked her to get me back ASAP because Of their mistake and she said I would have to wait. Before coming to my appointment I called the office several times and there was no answer. I explained this to Carol and all she had to say was it is busy. She mentioned that twice. If your time is valuable go elsewhere.

James
November 04, 2022 9:24 pm

Well, my appointment was at 10 am,
As soon as I walked in the door, I was directed to a tablet, mounted on wall, I put in my info, and they called me in about 5 minutes, I got my blood drawn, also in about 5 minutes, very professional, I don't think I was in there 15 minutes, great staff

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