Lotus Restoration Services, Gilbert AZ

As a REALTOR, Lotus has helped several of my clients who discovered moisture damage in a home. They have always been prompt to respond, knowledgable, helpful and provide great service. I highly recommend them.

Came out early the next day. Helped us determine mold and treatment. Very courteous. Matt wore a mask the whole time. Was overall a very good experience. I highly recommend using Lotus restoration services.

AMAZING SERVICE! My tub overflowed and it affected a few rooms. I had no clue how significant the damage was and know restoration is expensive. I called 2 companies and 1 carpet cleaner who is a friend. The first guy came out and tested walls and baseboards and basically said to call my insurance, it will cost about $5000 to replace the carpet, baseboards, remove desk cabinet, etc. He offered to pay part of my deductible. Shady. Then came Matt with Lotus Restoration. They came out within a couple hours and did the same testing of walls, carpet, etc. He explained the process and damage thoroughly and said I caught it in time and the total cost would be $350 to extract, place fans, and dehumidifiers for a few days. He was so nice and didn't mind my dogs sniffing all over him, lol! Carpet cleaner friend seconded Matt's solution.

Lotus was a life saver for us! We left for a quick 24 hour trip and when we returned and open our garage we were in shock. We had a garage fire and lost everything. We called Jill and her team was there and helped us step through everything. If I had any questions, they had answers and the team was so great to work with. I hope that no one has to go through what we went through, but if you need help in any damage and restoration please call Lotus first! I have had several folk come look at my garage and they can believe how good it looks.

Wonderful company owned by 2 wonderful ladies! Top notch service and great customer service. I highly recommend them if you have had a disaster in your home or business!

Wow. I have been a Realtor and property manager for 25+ years. In all that time, I’ve never worked with a Phoenix restoration contractor that I could praise or refer to others in good conscience. That changed this week when Lotus undertook a critical (and extensive) remediation project for one of my clients. Their communication is excellent as was their response time. Fair and honest pricing too, which almost never comes with the territory. I worked with Jill, one of the owners, directly. I highly recommend their services.

I had a leak appear under my Kitchen Sink that had damaged all of my cabinets just following Thanksgiving and was hosting a celebration at my home for the Holiday Season near Christmas. Jill, Nichole, and all of the staff at Lotus Restoration definitely understood the need to get this job done quickly and they walked me through dealing with the insurance company each step of the way as this was my first experience in my recently purchased home. The company was quick, efficient, and they completed all of my repairs just in time for me to host my party. If I ever have another issue, Lotus Restoration will definitely be the first company that I contact to help me get the issue resolved quickly and with excellent work.

I have referred Jill and her company to my client on two separate transactions and both times they went above and beyond! They made themselves available on short notice and delivered as promised on the job! I am grateful to have found this company to refer out to my future clients! Thanks Guys! I appreciate you!

It is always a relief to find a company run by ethics and integrity, especially in a situation of home remediation and restoration from (water) damage. Nichole and Jill / Lotus Restoration Services were the very best to work with, in a difficult and trying situation. They came into a mess created by another restoration company, performed above expectations and beyond industry standards, and I am happy to now have a safe and clean environment in my home. I absolutely, one hundred percent, recommend Lotus Restoration Services. Thank you for taking the time and effort to do it right.

Jill is amazing to work with. I can't wait to work with her again on any of my insurance water claims. I need to send her a fire job.
I'm glad she will drive to Mesa, Tempe, or Scottsdale for my clients.

Be a client and get awesome socks

To be a successful Realtor you need to have a team of top vendors available on short notice to keep the transactions on time and not miss any deadlines. I'm thrilled to have Jill and Nichole and the entire Lotus Team on my side. Not only are they quick to respond when needed, they are extremely honest. They never recommend repairs when not needed and they are able to calm down the clients in one of the most stressful transactions of their lives. And, if that were not enough they are also very friendly and personable! I could not recommend them more.

Jill and her team at Lotus are great to work with! They are extremely efficient and they communicate well. They do quality work and they really care about people and making disaster areas back into homes again. They have impressed several of our customers already and I will not hesitate to refer them in the future.

Being an insurance agent you want to know that your clients are taken care of during a tragic loss. Jill and Nicole give me the peace of mind that makes it easy to refer clients to them during their times of need. Fire, flood or any bio-hazard situations are no match for these knowledgeable and hard working women!

I contacted Lotus after my washing machine decide to leak from my second floor rental home. Luckily we caught it early and got ahold of Jill. Not only did she calm us down in a time of frustration, she had 2 of her guys at my house within 45 min. Since we caught it early we were lucky and nothing needs to be torn apart. Just a couple day dry out from Lotus and no insurance claim for us. Thanks again Jill and the Lotus team!

I had an insurance client who experienced a leak in her bathroom and wanted to know what her options were for filing a claim. I had her call Lotus Contracting first since they have such a great knowledge of insurance claims and how best to deal with them. They were able to make the repairs for less than what it would have cost her to make the claim and saved her from needlessly adding a claim to her policy, which would have cost her so much more in the long term.

Lotus Restoration Services was recommended to me from a very reputable contractor, Saddlewood Contracting, for a kitchen mold remediation service for my Buyer. The Seller and I both spoke with Jill and she did everything she could to make sure we were taken care of before our closing. Jill worked with the Sellers to fit it into their financial situation and was genuinely caring and professional to all of us. She answered all our questions, multiple times, and made sure we understood the entire process from start to finish. Even after the closing and my Buyer had questions, she sent a crew out to her home for no charge to make sure we were taken care of and put us at ease. I can’t say enough great things about them and recommend them highly!

Lotus Contracting has performed work on our office building to remediate water damage from a leak. They have also assisted with several of our rental properties. Lotus always is prompt to respond, work efficiently, competitively priced, and provide a high level of customer service. No one wants to need a restoration company, however, when you do, Lotus Contracting is the company to call.

Courteous and professional technicians. If you ever experience a flood or have mold issues, these are the people to call.

Jill and Nicole are excellent at what they do. They are customer service oriented and truly looked out for the safety and health of my clients. I have worked with Lotus on multiple occasions when mold was found during a Real Estate transaction and when a client had water damage from an existing pipe leak in a wall. They got the job done in a timely manner, giving great customer service and making sure everything was done right in the end.

Lotus is my go to Restoration contracting company for my home and all my clients homes. They are amazing and I will always refer my friends, family, clients and myself to lotus. They have helped 5 plus clients and me on multiple occasions.