MacMedia Inc., Peoria AZ

I wish I could give a 0/5 review, please, NEVER take any of your devices over to this location.

I had taken my computer over here a few weeks ago, and not only were they completely unable to fix the issue, the computer has been running WORSE because of it. In the past few weeks, it has hard-crashed, overheated, and bluescreened dozens of times, costing me hours upon hours of work.

(UPDATE)
Even after performing a factory reset, it's still having random resets, leading me to believe they tampered with it internally, though whether the issues are due to incompetence, or deliberate tampering is unknown.

If I could give less than 1 star I would. Horrible experience and lies from these guys. I sent an ipad in for screen repair, they sent to Apple, for replacement. Next day I called and said I need my ipad returned. MacMedia confirmed they contacted Apple and said Apple confirmed it would be returned (it had sensitive data that had failed to backup prior to sending). Called a few days later and MacMedia said my Ipad had been returned. I went to pick it up and on arriving, they did not have my ipad. Now MacMedia story was their tech misspoke and now the story was Apple never returns ipads for any reason. Ever. I called Apple and they denied that view. They do return in certain cases. Too late now. Ipad gone and all data too. Thanks MacMedia.

Update. 5 years since initial review, I have never returned to MacMedia and never will. My family and are are still missing years of photos due to their horrible service.

Saved 6 years of work from my laptop. They were able to transfer it all to a new laptop I bought and saved ALL my data from my water damaged laptop. Fast and great customer service. I could not be more thankful for their help.

Was very pleased with the service. Price was competitive and they were able to make the repairs faster than BestBuy and Asurion. Employee was also kind and helpful. Will return and would recommend.

Where do I even begin! Mac media saved the day! I had an issue with my laptop. I'm not very tech savvy so I can‘y give you all of the specifics regarding the type of device, but I think it's a MacBook Pro. In any event, I'd scheduled an appointment at the Apple Store. Don't even get me started with how I had to schedule it a week in advance! Then when I got there, despite the fact that I had an appointment, the wait was ridiculously long. After all of that, I was told that they could not help me at Apple. And that if they shipped it out it would take 14 days. No worries! I learned about MacMedia and found that it was only 1 mile away. When I arrived a wonderful young man named Hayden assisted me. He was able to see me right away with no wait time! He took my laptop and told me that it may take three days. He quoted me a price that was a fee hundred dollars LESS than Apple. I was already impressed. But that wasn’t the BEST part! The VERY NEXT MORNING I received a call from Stephen telling me that my device was ready for pickup! Can you believe it!? !? The price was a little more than what I expected but still much less than Apple and with their rapid turnaround, it was worth every penny.
I 100% recommend this location and they have a future customer with not only me but my entire family!
Good customer service is better than ANY paid advertisement because I’ve already told more people than I can count about MacMedia! They are the way to go FIRST!

My iMac 21.5" 2017 required a new digital hard drive to be installed. Hayden at MacMedia Peoria was most helpful and the machine was returned to us within 2 days. Excellent service and work. The computer is like a new machine now. We would highly recommend MacMedia to anyone with Mac computer issues