Marble Canyon Lodge

FRAUD

I’ve stayed at Marble Canyon Lodge over a dozen times. Unfortunately this was my last stay. Extra charges totaling more than $500 were made on my card. While the manager agrees that these charges aren’t correct, she says she can’t locate the charges and is thus unwilling to refund—despite providing abundant evidence.

It’s been a month and they still have yet to refund the incorrect charges. They’ve also suddenly ceased communication. I’ve had to dispute these charges with my bank and I hope that they get taken care of.

No one should have to fight this hard to get refunded for completely erroneous and fraudulent charges.

I’ll be happy to remove this review once Marble Canyon makes this right and refunds me for their mistake.

We were travelling from the Grand Canyon North Rim and needed accommodation. Found Marble Canyon but there was only one place to stay. I was super hesitant thinking it’ll likely be a dive. To my surprise, the Lodge had just finished Reno’s last week. The rooms are fantastic! Barn door on the bathroom, huge shower, sooooo nice! Highly recommend this as a stopping spot as you travel through Arizona.

It sounds like some rooms have been renovated. The ones we had were not. We had 2 rooms. We had to change one because sections of the blinds were missing and there were dirty towels in the shower. The rooms were quite small, and kind of junky looking. We're not high maintenance by any means, but we expected more for the money. The people were very nice and the restaurant was fine. The location is great, as we had to drop off a shuttle vehicle at Lees Ferry.

We were looking for a place that was an easy drive from Phoenix on a Friday evening and close to Kaibab National Forest and Grand Canyon NP North Rim. This was perfect. We had one of the nicely renovated rooms. Staff was friendly and helpful. And it is so quiet!

We came here for our wedding anniversary. I always have wanted to stay here because the area is so remote and beautiful. I knew the lodge would be rustic, but to my surprise it is being redone and we got a new room. It was clean, comfortable and cute. The staff was super friendly and I am so glad we chose this place for our anniversary.

Clean, new renovated rooms. Great location for the night before your Grand Canyon river trip!

It's about what you would expect for the price. Food is acceptable. 6/10 I've had much worse

The newly remodeled rooms were just okay. Beds and pillows are stiff. Blankets are itchy. The bathroom mirror had wires showing (popping out from the back). Our shampoo / conditioner bottle in the shower was empty Toilet paper is rough. Staff wasn't very friendly. We'd say good morning, have a great day, thank you. The pleasantries were not well received. It was awkward, to say the least.

There was one table and two chairs outside our room which tended to relocate depending on which room wanted to use it. Personally, the lodge would be better suited to offer every room their own table and chairs to sit outside and enjoy the sights.

Will consider going back but, may consider a different spot nearby if things don't improve.

Suggest adding a pool and a bar / lounge for patrons.

Accustomed to staying at this motel for years, what a disappointment when arriving (May 2023) to see that the establishment was under construction; the owner had not bothered to warn us and we found ourselves in a horrible, dirty room, with a view of the construction workers, not to mention the noise, because the plastic strips supposed to serve as curtains were practically all broken; therefore no privacy; we asked to change rooms, but the hotel was supposedly full, which was false since there were almost no cars; a shame and a real scandal for this establishment; go your way, hotel to avoid without hesitation

DON'T STAY IN THE APARTMENTS! They don't have a/c and the evap coolers don't work. Zero compassion from staff. It was cooler to sleep outside. This place was my worst nightmare. Zero sleep and felt like I was being tortured. Go to CLIFF DWELLERS down the street, much better place to stay.

It sucks.
Room smells, light doesn't work. 1 night 150usd, overpriced.
Smell room and carpet.
Cockroach in restroom.
Room service will knock your door around 8: 00am. Even we didn't ask for it.

We ended up at this restaurant after the bathrooms at the gas station a couple doors down were closed to the public. So we decided to take our business elsewhere (pun intended). All 8 people in our group ordered goodies from here. And to our amazement and pleasure we discovered the Indian Fried Bread Sundae. WOW! It was giant and tasted amazing. So glad we stopped and enjoyed this treat! This restaurant is a hidden gem in the beautiful Marble Canyon.

Had a newly renovated room that was clean and spacious. Fit our needs exactly for a paddle the next day on the Colorado. Room was cool despite triple digit heat. Really great basic lodging with friendly staff.

The amazing aspect, the view is stunning we had one of the south facing apartments which had great views of the surrounding cliffs and watched the sun set then the moon rise.

The bad (and reason for 2 stars)
It isn't made clear however the apartments are cooled by 'swamp cooler' or 'evaporative cooling' it was running when we arrived however it didn't put a dent to the heat it was 104 when we arrived and 103 when we went to sleep it had dropped 92 in the morning because that was the temp outside.
The kitchen was poorly equipped and didn't have enough cutlery and crockery for our group.
Furniture was poor standard and in the case of the sofa broken.
We had another person in our party stay in the either new or renovated single rooms and it was neat & clean with air-conditioning but lacked even a bar fridge.

Overall the apartments need a decent refurbishment and modernisation to bring them in line with what they are charging. While there is a level of 'rustic' that is acceptable this place crosses the line and hides behind it as an excuse.

For a great night sleep and waking up to those views over a cup of coffee/tea it's the best!

I dunno… I have fond memories of this area going back years, and now that camping has become more of a logistical challenge, I’ve taken to staying here instead.
Friendly folks, but this place may have finally crossed the line with me. The rooms are - at best - on par with a Motel 6. Fine, because the location is fantastic! But this go around I was sleeping next to a glass door with broken (unclosable) blinds, had to hunt down and kill a half dozen buzzing flies, scraped a dead lizard out of the sliding door tracks, and found a bug that looked suspiciously like… a flea. I could get over all of this, had I not been charged $200 for the room for one night!
The meal wasn’t particularly good, either.
I don’t think I’ll be back next year, which just makes me kind of.sad.
I hope the renovations catch up with the price.

Ewwww. Don't eat here. Nasty Food. I do not reccomend the burger cause it sucked. Under new management.

(End of April '23) We were prepared for the fact that the Marble Canyon Lodge was located in beautiful "nowhere" and that the restaurant was due to. Renovation is closed. So we set ourselves up for "self-sufficiency", but there was no refrigerator in the assigned room! We then asked for help and received a great free upgrade to an apartment. THANK YOU for this, it was great! The hotel is getting old, but the most important points were absolutely clean. You can also see renovation work being carried out throughout the area, but this did not have a negative impact on the holiday feeling. Again any time!

Very dirty rooms. Dropped something that went under bed, it wasn't the only item under there. Shower was really disgusting and tiny area to stand. Convenient spot for beginning raft tour.