Marvel Building & Masonry Supply, Phoenix AZ

In my professional,  opinion I would not purchase any product from this company.  Marvel Building & Masonry Supply/ Border
Our one-and-only experience with them has been a complete nightmare in our eyes.
We were contracted to install a finer cement panel on the exterior of a building.  
Nichia,  who is the manufacturer directed us to contact it’s local distributor  Marvel Building & Masonry Supply/ Border to purchase the material through.
We provided  Marvel/Border with an purchase order with the correct product, quantity,  and color.
We received a conformation back from Marvel/Border that matched our purchase order.
We had requested that the material be delivered to our office.
They delivered it to the job site instead. Mistake #1
Once we got to the job site and installed the product all seemed well. This was until a few weeks later when the architect informed the general contractor and us that the material color of the Niche panel was incorrect.
Upon investigation, we learned that Marvel/Border had provided the material in a different color to other similar buildings and so, without checking with us, unilaterally decided to change the color when it ordered from Niche even though Marvel/Border’s conformation to us had the correct color on it.
Being that this was our first time working with this product we did not know the difference in hues in the color from what was order and what was shipped and ultimately installed.
The owner,  who was only a few weeks away from closing the building,  had a major problem on his hands.
Marvel/Border informed us that it would not replace the material even though they it made the decision to change the color without permission or notice
In the end, the owner required us to write it a $30k deductive Change order to accept the incorrect color panel on the building.
In our opinion, Marvel/Border made the mistake,  but it won’t own up to it and pay for it.
Based on our experience with Marvel/Border, buyer beware when you purchase any product from Marvel/Border if it makes a mistake,  you may get the same treatment that we did?

The Indian School location is really unorganized and crowded. Marvel in general is awesome. I just would rather travel a little farther for a much better chance of not having my pickup dinged up because their is no room to drive on the yard. Very frustrating.

Great place to get all the things you need for backyard/landscape builds. Huge selection and friendly staff. Prices are good and they'll load it all up for you.

Mark Diller was a great help very knowledgeable and professional and courteous! Thank you Mark!

They sold me a expensive pair of knee pads that dint last a week
And they told me they were good

It's not often that a business is so concerned about meeting your needs that they direct you away from themselves to another vendor. That just happened to me at Marvel. I went in to order a product from them that was the closest to what I actually wanted but couldn't find. They made two calls for me to other businesses and sure enough one was willing to custom make what I needed. So thank you Eddie and Marvel for going above and beyond in customer service. What a pleasant experience.

Very helpful. And something you don't find these days respect, the young men working were all very respectful, making the visit enjoyable. Something you don't find these days.

Great yard crew hard workers n very nice n professional manager John Osmond is very nice n helpful as well as experienced in the industry good place