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M.A.S.H. Unit Furniture and Appliances, Casa Grande AZ

Address 655 W Cottonwood Ln, Casa Grande, AZ, United States
Phone +1 520-876-9403
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Saturday8:00am-5:00pm
Website mashunitaz.org
Categories Furniture Store, Store
Rating 3.5 16 reviews
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M.A.S.H. Unit Furniture and Appliances reviews

16
Sort by: date highest rated lowest rated most helpful
Elizabeth
September 03, 2020 2:28 am

They have a lot of different items some new & some used but nice. Prices depends. Mostly big items like furniture & appliances.

Chad
September 01, 2020 1:52 am

Overpriced overrated may as well go to ashley home furniture store workers are over worked not paid enough and if you want a foodbox prepare for a hour sermon

James
August 04, 2020 10:44 pm

Went in to look around and found a lot of great deals, friendly people willing to help without any pressure to get a sell, I'll go back in the near future I'm sure

Jenny
June 21, 2020 5:52 am

Felt like I had to sit through a sermon and theological discussion in order to receive a food box. Still giving 4 stars because they provide amazing services to people in need, and they have an astonishing warehouse of refurbished household items and furniture that all look brand new! If i were religious, I would give 5 stars. I just don't enjoy being preached to

Reginald
April 11, 2020 4:35 am

I always drop off my appliances that I pick up around town. I usually drop them off there at the Mash Unit. The lead man RJ wasn't there as I dropped off. I been doing this for years. Two guys show up then tell me that they can't accept the washer because of some hard to fix part. I kept the washer on the truck I gathered the dishwasher I unloaded. Decided not to donate to them anymore. The problem with people is that they don't think to help others of it doesn't help them. But that's the way it's supposed to be? !

Sharon
April 02, 2020 10:29 am

Awesome high quality second hand furniture! Friendly staff and enjoyable atmosphere. A little pricey, but not unreasonable given the quality of merchandise.

Jose
February 14, 2020 8:20 am

They help the community, all for the glory of God and to lead people to Christ. I say thats an awesome store if you ask me!

Dennis
January 08, 2020 10:33 am

Friendly staff. We brought in good used livingroom furniture. The staff rushed out and unloaded our pickup, happily taking the donation.

Dee
November 11, 2019 3:46 pm

They sell second hand furniture, but would not sell me a bed frame I wanted bcse it was part of a set.didn't need the whole set.just the bed frame.they should have sold it to me.it'll still be there next month.they'll sell it then

Laura
November 10, 2019 1:16 pm

They have very nice furnishings and appliances. They also have fixtures and odds & ends. The staff is friendly and helpful. Their prices are very high however, much more than a typical thrift store. I prefer to shop other thrift stores which I go into often to try to catch newly-added stuff and get much better deals.

Mark
September 27, 2019 12:08 pm

MASH unit is a non-profit organization that takes in donations and able to allow residents opportunity to purchase items at low prices. I have utilized store for what need and able to donate items I no longer need. They serve this community very well.

Danielle
September 05, 2019 2:32 am

Love this place my husband an I are crafters he's a house painter by trade an they always have what we need for our hobbies and or work great deals an the owner she is just lovely. So friendly

Jennifer
July 28, 2019 7:06 am

The delivery guy admitted he couldn't set up the washer/dryer because he didn't have the right power cords. When asked if there were vents or hoses they just kind of hung their heads and didn't say anything.
I called James and asked about the hoses, vents, power cords since they weren't supplied. He stated the machines don't come with those because they're used. I advised him he didn't advise me of this when I was buying them. He said he would try to find what he could for me and agreed to let me pick them up that following Saturday (6/29/19). I received a dryer vent and hose. I told him that I was very disappointed and he mislead in selling these machines. He said he forgot as he does this every day and runs the business alone. He tried to put it on me saying I didn't ask. I told him "how am I supposed to know you don't? You're the one selling these and you know what comes with or without them. " When asked all of what the "30 day warranty included and if he would update the warranty start date and to get it in writing" he said "I can't put it in writing. We only have the 30 day but I honor a 60 day warranty. If something goes wrong in 60 days we will honor the repair warranty that is for repairs only. We don't do refunds, all sales are final" I went to my local hardware store and bought a power cord for the dryer. I got home set everything up. I used the washer which sounded like a seagull squawking. I tried using the dryer, no luck. Deader than a dirt even after switching the electrical panel on/off.
I called and spoke again to James, asking once again if the machines are tested before being put on the floor. He confirmed yes. When I started telling him what was happening he handed the phone over to one of the shop guys that works on the machines. I explained the problem with the machines. He said I could bring the dryer to the shop or he could come out and take a look at it. We agreed that the tech would come take a look at the dryer. When he arrived, I had him look at the washer and dryer. He told me the dryer would have to be taken back to the shop for repair and washer could be fixed or upgraded to a different washer (which is what the tech would have personally done because the washer was basically shot) I told him we would discuss it and let him know. The more I thought about this, the more upset I got. I called James and told him what the tech told me. I asked him what would the upgrade be because theyr'e all used washing machines. I couldn't use the dryer as it needs fixed. If these "machines are tested before being put on the floor, why am I having issues every day and always on the phone and dealing with you for one thing and another? " James began stating someone forgot to turn a switch on the dryer after testing it and placing it back on the floor which is why the dryer doesn't work. He didn't say anything about the washer and my inquiry to upgrade. He apologized, "all I can say is sorry. " I told him that wasn't good enough and told him I'm ready to return the machines for a full refund with all the issues I have had the last 2 weeks and not being able to use the machines without issues. When asked if he could assist with getting manpower to help load the machines or pick them up he told me he couldn't put more money into them. I arrive 7/3/2019 to return the machines and at 0803 James and a group of workers are sitting around a table. I told them I was here to return the machines. He asked if I got a text message saying they would pick them up Friday. I said it was too late as the machines are here along with my receipt. He asked if they could finish up their bible study. I said 2 minutes, I have to be to work. As they got up, one of the workers stated "it is important, it's bible study" (side note: as if me getting to work on time isn't? ! I'm a customer. Your hours are 0800-5pm. Do your bible study before/after hours and not during customer time!) I'm happy to say I was actually given a full refund and happy to say I'LL NEVER RETURN OR RECOMMEND THIS PLACE!

Lisa
June 26, 2019 9:05 am

I love this store. We've furnished a lot of our home from here. The staff are always friendly and helpful. Their items are many and many high quality at very good prices. And the funds from sales support their church and community programs. A worthy cause worth the investment.

Victoria
June 03, 2019 3:59 am

It's my understanding that this stuff in the store is donated so they can resell and profits go to help others or where ‍️. Tell me why everything is so expensive.we are a blended family and needed something for our new house and the manager would not even negotiate talking about he had backed up Bill's no wonder everything is over priced for being used.

Trisha
May 29, 2019 2:12 pm

Great place for home improvement needs, furniture, they even have a nice pool table for sale. Quality of merchandise is great. All proceeds go to help those in need. Want to help others and save money, check out MASH

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