McElroy's Automotive Repair, Tucson AZ

McElroy's provides excellent service! I needed my water pump replaced and it was urgent to get my car back as soon as possible. The mechanic had it ready the next morning! I'm very satisfied with this company's service and will take my car there for oil changes and anything I may need for my vehicle. Thank you!

I read the reviews on Google and the earlier ones were bad. I decided to give them the benefit of the doubt and give them a try. After waiting two days to hear back from them (I had to call them after they didn’t return my call the first day) I was quoted $700 to change a bad alternator on a 2005 mustang. They said that their labor service was $119 an hour which even with that being said it doesn’t add up to $700. The alternator cost me a total of $250 with a lifetime warranty from O’Reilly. The thing is that I am ASE certified (certified to be a auto mechanic) and it only takes maximum seven minutes to change four bolts and a sensor after getting the belt loose. Search up a YouTube video even they are no longer than 10 mins showing you how to install the part. I could have done it myself but I've been putting in overtime lately at work. If you come to the shop don't be surprised about being overcharged for something small. I hardly never write reviews unless I have had a super bad experience or a super great one.

Definitely a 5star garage. Family owned and operated has generations of experience. A business that thinks out side the box.for the best interest of the customer.

The place has great mechanics, and they won't give you the run around with your vehicle. The mechanics are experienced and charge for their time and knowledge.

Honest mechanics that don't try to gouge you! I have been bringing my vehicles here for years and have always been treated like family.

I went to go have my transmission fluid flushed. About two weeks before going I called the shop to ask if they had the fittings so that the flesh could be completed and I was told that they did. I also verified this the day that I went into the shop.
When I picked up my vehicle I asked who I believe the owner is the process of the flush. He indicated to me that they no longer use the fittings for this service. They empty oil from the transmission and refill it with new oil. He indicated to me that by doing this they have to add 5 quarts of new oil and there was approximately 3 quarts that would still be left in the transmission.
I felt that I was being misled with how the service was going to be completed.
In addition to this I was charged $26 to have my air filter changed which I could have done myself for half the cost. I was not even called to give them the authorization for this service.
Don't get me wrong, they do great work but I think their practice and the way they conduct some of their business needs to be looked at.
I probably won't be returning because of this. If it wasn't for this I would have given them five stars.

This place was amazing! We were traveling from California to Texas when we (my daughter and I) realized we lost the blinker and tail/breaker light in our car. We called and the fixed it right up for us. Bonus was they were super nice a d let us look at a couple vehicles they were fixing up. We would recommend these great guys to everyone!