Michele Fanelli - State Farm Insurance Agent, Surprise AZ

Emily is a real professional and a pleasure to work with - she is very product knowledgeable, customer service friendly, prompt with response, and quick to answer any questions asked of her. I highly recommend Emily and the Fanelli State Farm Agency.

I filled out the info online and received a call the next morning. Robert was successful at giving me a great rate, much cheaper than my last company, and wasn't pushy or annoying. State Farm is a very reputable insurance company.

Emily was professional, courteous, and knowledgeable. I’ve been with State Farm many years. She set me up with new insurance before I moved to Arizona and saved me some money.

After more than ten years with Progressive Emily was not only able to get me better coverage on my Durango for a lower price but also renters insurance. She was very knowledgeable and professional throughout the entire process and a pleasure to work with.

Robert was extremely helpful and made getting a quote super simple. Less than 10 minutes I got insured.

I dealt with Robert Williams directly. He is very polite, very professional and most of all very thorough! He helped me to save a ton of money compared to my previous provider and explained every detail in the process. Thank you Robert!

Robert was very kind, thorough, and professional. His help is saving me nearly $1000.00 per year!
Thanks Robert!

Robert was a great help best experience I've had when dealing with insurance. Definitely recommend.

Called in to discuss my current plan. Robert went above and beyond with his service to make sure all my information was correct and that I had the right products. You can tell Robert takes pride in what he does and I appreciate the great service.

Robert is the absolute best! He made the process of switching from my old insurer seemless and it only took a few hours, not days. He got me the best rate possible and made sure I got every discount I was eligible to receive. Plus, this insurance is much cheaper, with better coverage. Please consider visiting them and switching!

Robert Williams was my State Farm Professional and he did excellent advising me how best to adequately 'tune' my insurance needs.
Robert also provided great interest rates for my new vehicle loan. Call and talk to Robert before or after you sign at the dealer.

I receive non stop mail from State Farm particularly this office and agent. I have never done business with them, I've asked them to stop and their reply was that they can't it's out of their hands, and I still receive almost daily solicitations from this agent and office. I wouldn't do business with them if they were the last insurance agency on earth. Stay away!

I went shopping for new insurance and this Agency was great. I had a great experience with Robert Williams. He was so wonderful to deal with and he set me up right with my vehicles. I would highly recommend this agency. Great to deal with. Thanks Robert.

The staff at Michele's State Farm agency is very friendly and efficient. They have given me quotes quickly and followed through with their promises. I highly recommend this agency.

Excellent customer service from Robert Williams in this office. He made the whole process easy and seamless, thank you!

Best agency in The Valley. I have referred multiple customers over to them as well and not only were they all happy with the service, they all saved money as well

Before we moved from TN to our new home in Surprise, I contacted Michele Fanelli agency to set up my insurance. I talked with Robert who was very friendly, knowledgeable, and helpful. He helped me get our insurance set up for our home and car and I couldn't be more pleased. I have had to opportunity to talk with Robert again since arriving and we finalized everything to get us insured. I would highly recommend this agency and Robert to anyone needing insurance.

Excellent service! This team knows how to take care of their customers, is efficient, prompt, and extremely friendly. They are constantly exceeding my expectations. I highly recommend!

We have used this office for our insurance needs since 2011 & recently changed from out of state to Arizona residents. The change had been very frustrating & wonder if the process is really that hard or if the office knows what they are doing.

Colin Fanelli is amazing! He returns my calls quickly, takes care of anything I ask for, and makes sure my policy is up to date with the best price and discounts I qualify for. Nothing better than having a person that cares about his customers enough to know what is best for them. So glad I switched to this State Farm agent!