Mindfully Integrated Health PLLC, Scottsdale AZ

Awful experience here. My child was diagnosed properly at Phoenix Childrens Hospital by an actual doctor. My child was to receive outpatient care at this clinic summer 2022.

Here, the PA made COMPLETELY different diagnoses than PCH, tried to medicate my child for ADHD, and advised therapy with Carol Farmer (has history of board action against her in 2021-look it up online for details about her character and what it’s like to interact with her).

My child actually started refusing to see Carol. My experience with Carol Farmer was extremely poor bedside manner-she’s rough, curt, seems to be preoccupied, we had to constantly remind her about things because she would forget things. She would not return emails, she refused to fill out my employers FMLA paper to allow me take my child to therapy appts…she is one of the worst “professionals” I have ever encountered.

I would not recommend this place to anyone, it was a terrible, harmful experience for us.

The kindness office staff I've had the pleasure to meet. Marc, thank you for taking the time to reply to my emails. You're a special guy. I appreciate your patience and understanding.

Dr. Michael Wright has been extremely helpful to me. He made it easy to open up and create a personal connection, and his patience, professionalism, and willingness to be helpful were above and beyond what I would have expected! I highly recommend him and greatly appreciated his guidance!

Been going for over two years. Without a doubt the level of care I’ve received here has been amazing.

Kim in the office is the rudest, most unethical, unqualified and unprofessional person in a health related office I have ever encountered. I am not sure why she is still employed when there are so many qualified, ethical and professional individuals that would love to have this position. I do not recommend this office for any use, especially mental health. It just might make things worse. Beware and stay away.

The office manager, Kim, is the most unprofessional office manager. She argues and blames every mistake on everybody else, including patients.
After her making another error in my daughters appointment multiple times. I went to speak with her about it. She was busy arguing with another patient while I waited. After the patient hung up on her, I tried to explain that she told me that my daughter had an appointment at 1100. She She argued saying that it was my mistake and told me to leave. Unprofessional. Oh my. I am sitting here in my car waiting for my other daughter and the police show up? ! She called the police! Saying I smelled like alcohol. Good thing the police are smarter. NNNNOOO to this place. Save yourself.

I amWe will no longer be going to this facility

After 20 years of receiving mental health services in the Valley, the mental health providers and office staff here are the most unprofessional, unethical, and unqualified I've seen. If you choose them as a provider, please be careful and be sure you have friends and family that can help support and oversee your care. They do not have pateint's best interests at heart, which is pretty terrifying when you understand the ramifications of their treatment. They are putting lives at risk with dangerous treatments that they should not be providing.

Clinical staff is amazing. Had an AWFUL experience with the receptionist but once I reported it to clinical, it was immediately addressed. Cassandra is an amazing practitioner, I’d recommend to anyone. One star knocked off for the receptionist.

This office is fantastic! Every person in this office, both providers and office staff always go above and beyond in everything they do! Additionally, Cassandra does such an amazing job at letting you play an active role in your care. They all truly care about their patients and it really does show!
Also they go over all office policies and procedures over the phone and when completing paperwork so there are never any surprises when coming in for your visit. From reading some of the bad reviews it looks like people just weren’t following policies, and they weren’t happy with having to deal with the consequences of that. With that being said if you are looking for a patient-centric psychiatric care I would highly encourage you to give them a chance!

Michael and his team helped me get back on my feet after a bout with depression and anxiety. Great caring people. I'll never go anywhere else! Plus they accept insurance, lots of these places don't. Which makes it a win win. Thank you!

The staff at mindfully integrated health is just amazing! I’m so thankful to have finally found PA Wright and his awesome office! This practice really cares about their patients and doesn’t treat them like dollar signs like a lot of other places! I would recommend this place a hundred times!

I have seen a few psychiatrists over the years, but none compare to Dr. Wicklund and the team at Mindfully Integrated Health. I have been going to this office for about a year now and couldn’t be happier with the care that I receive. The girls at the front are always so friendly and so helpful. Dr. Wicklund is kind, compassionate, and understanding of my needs. She really takes the time to listen to me.

One of the most compassionate facilities I have ever been to. I was treated like a person, the staff is very caring, and my provider did not dismiss my symptoms. I am so thankful that I found this place, it is has given me my life back.

I am so disappointed in this place as a mental health provider. I called to make an appointment, the girl Kim made my appointment and then called back and told me I needed to get authorization from my general doctor for a therapy appointment and that the copays was 40 rather than 20. I explained that cant be right and I would call and check and call her back. My insurance verified that I was right and told me to give her the phone number on my card. I called her back and told her this info, she continued to tell me I was wrong. I asked her if we could call on 3 way and she said no that if there was an issue I could just pay difference and I said I would rather her verify. She said maybe she could get around to it Monday and I asked why she was acting so angry and she said we can just cancel the appointment. I said I obviously want to make appointment but I don't know why your talking to me like this. She said it's been canceled and hung up on me. I cannot believe this is the person you have answering your phones to help someone get a mental health appointment. I am going thru a lot right now and to have someone treat me that way for no reason is inexcusable. You should be ashamed of yourself Kim.

Websites specify that the Doctors are accepting patients. After requesting an appointment and waiting several days without a response, a phone call revealed that only PA's are accepting patients. Odd behavior from people who are supposedly concerned about a person's mental health. The receptionist seemed uninterested in my need and eager to get on to the next call. Good salesmanship, poor patient care.

Looking forward to meet Dr. Wicklund as "Dr. " Viera (as per her title) did a lot of damage to this practice. I'm writing this review for Dr. Mariela Viera: She was everything but a person who can establish relationship with her patients. I was not convinced for a second that she was competent to understand or care of other people quality of life, as she did admitted that she has never been an influencer, but rather a follower. I'm glad she left.
I can't wait to see the rest of the crew as I heard so many good thing about this practice, but unfortunately, I had no chance to experience it so far.