New Era Merchant Services, Phoenix AZ

Been using them for years very happy with them. Call about an issue I had talked to Chynthia has a great customer service very polite and very helpfull. Fixed my issue really fast. Thanx

Fantastic customer service and installation phase. They stand right by you through the whole process and are on demand for any support issues. They cut the fees of Well Fargo our company had nearly in 1/2 - yes that’s a lot of savings through the course of a year. Highly recommended!

The office loves the clovers, so easy to use and love that they are portable throught the office.

NEW ERA HAS BEEN GREAT! Roberto has always been there to help us if we’re ever having problems and is always attentive. I refer all businesses I know over to him knowing they’ll have a great rate and customer service. The other members like Cynthia have also been a huge help for us!

Love the customer service at New Era Merchant Services. I have spoken to a few different people with this company regarding my business merchant account, and they have all been great! The person I spoke to today was Katie, and she was wonderful. She told me she would call me back in an hour to give me all the info I was asking for, and she ended up calling me back within 10 minutes and getting everything squared away. Thank you, Katie and New Era Merchant, for always being there to help when I need it. Appreciate you all!

Great place for your needs. Pho Noodles appreciates their great work. Ever since we've began working with them, we've had their total support and cannot stress how helpful they have been when we needed them. It's always great to work with Manny and I look forward to continue working with him!

The procedure was fast, in addition to being the best option on the market and above all the customer service is excellent

Ive been using them for about 8 years now, and they have always been top notch and professional. We get calls all the time from other merchant accounts, but we refuse to even entertain their calls because we are so satisfied with them. We always feeling like we are getting the best rates, and any time we ever had an issue, they were always very attentive and helpful. Highly recommend!

I have been using NewEra merchant service for almost 2 years. Their service is excellent. Aylin has always helped when ever problems arise. I will definitely recommend NewEra to anyone who need merchant service

We have been with this merchant for a little over six years. We recently changed to the cash discount for our boba shop. The first couple weeks we have a several issues with the account but Ailyn helps us figuring all problems. Whenever we have questions we just give them a call or text they’ll take care of it very quickly. We’re very happy with their service. Thank you! I would recommend this merchant to any business owner.

FELIPE AND AILYN ARE THE BEST PROFESSIONAL REPRESENTATIVE FOR THIS BUSINESS, THEY ARE ALWAYS AVAILABLE TO FIX ANY PROBLEMS THAT I CAN HAVE WITH THE CREDIT CARD EQUIPMENT. THEY ARE THE BEST IN THE VALLEY.

Katie is really helpful. She helped me out with couple issues. She handled the cases in professional way. Easy to get hold of her. With little bit of information she will make it happen for you. She is the best. Definitely I recommend her. Thank you Katie

Very good service and friendly, they help with any questions and problems.recommended in any business they have

Ailyn was a very pleasant and helpful in taking care of a customer dispute credit card charge on merchandise. She went out of her way to make sure if she could help me with any questions I had. Excellent Customer service skills Ailyn

I have been using New Era since 2019. We are a small auto dealership that also services vehicles. They have always been great. Their support and account managers are top notch. Highly recommend for your small business needs.

I was lucky to find Henry and New Era Merchant service. He is the person I was looking for, and I'm glad he assigned Ailyn to my business as a rep! She is responsible and has enough knowledge to help. Thank you New Era Merchant Service.

Ailyn and Felipe are the best!
I recommend them 100%.
Thank you for installing the new POS system and for all your patience
Thank you a thousand!

Everyone here is very helpful, my business tech is Yajaira and she is awesome. She has even helped me out with issues on non work hours. Highly recommend this service.

Amazing customer service from Yajayra and manny. I definitely recommend they also speak fluent Spanish which is amazing!

Excellent and very fast service from Roberto and Aylin, the best and fastest, 100% highly recommended