Nexa, Phoenix AZ

Great customer service. We had a few things that slowed my service to get my number forwarded. They stayed very responsive while we worked out the details. Financially they have multiple plans that worked out for my business!
Amy helped me get set up, she was great!

Great introductory call and follow up. After that, it was an absolute train wreck. Onboarding meeting was rescheduled without asking us and then they were no-shows to the call. Tried to call them to figure out what was going on and got placed on hold…. From a business that is selling call answering. They called back two days later to save us.

If it sounds to good to be true, it probably is. I would not in any way, recommend!

THEIR OPERATORS CAN NOT FOLLOW SIMPLE DIRECTIONS. And the company doesn’t care. They also hold the callers too long in the phone just to bill. They’re a joke.

Rikard stjernquist is highly professional I missed 2 of our appointments due to some confusion and he didn’t make a big deal out of it, the third appointment he gave me the information I needed promptly and didn’t try to twist my arm or sell me anything that wasn’t appropriate for me based on my current level of business operation

Overall smooth and professional experience

Worked with Rob and he was amazing at explaining everything and getting me started. Can’t thank him enough

Sandra was incredibly helpful, knowledgeable, and patient with our small, non-profit organization. We relied on her heavily and are very grateful for everything she did for us!

A pleasant experience from the moment I called till we hung up. Answered all my questions that I had! Very pleased with the level of service!

Sandra was super kind and helpful! Excited to get started with Nexa and see where our business goes with their help!

Rikard is solid and super helpful. Received a call from rift away after requesting a call back, he sent me the intake paperwork right away and got me set up with the next step of the process immediately. Great experience.

Sandra was a pleasure to work with and was able to address all of my initial questions. She has a pleasant disposition and is very knowledgable. I am glad was able to find this company.

Phenomenal communicators. The onboarding has been easy and professional. Thank you and I look forward working with you guys.

Working with Sandra Credit getting our service set up was a breeze. She helped to do all she could to meet our needs. It took no time at all to go from the first call to Nexa to go live.

Overall, good service. The sales person didn't explain everything properly, but I had a very good experience with the onboarding account specialist (Monique), she was great.

This program is very easy to set up and use. They listen to all your needs and dont try to push you into something you dont want. I was very pleased with how nice the operators sound as well. I would highly recommend NEXA and if you get the opportunity to work with Sandra Credit and Monique Cole you are extra lucky! These ladies were so much fun to work with! They were both very knowledgeable about NEXA and were able to answer all my questions!

Amazing service. I absolutely love Rikard answers and professional guidance troughs full process.

Sandra was very friendly and able to explain how their service works without taking up too much time. I am excited and looking forward to getting my account set up!

Our experience with Sandra and Nexa went beyond my expectations.
We are looking forward to a long term relationship

I appreciate their professionalism and patience making sure we got what the company needs are.

Nexa, and specifically our account manager, Kristin Stroup, provides exceptional service for our business. We are pleased to share how satisfied we are with the quality of service we are given. Kristin continuously goes above and beyond to ensure that one of our most valuable resources, phone coverage, is handled with utmost importance. I appreciate the care she gives to helping us provide great service to our customers.