Next Generation Auto Repair and Emissions, Phoenix AZ
Address | 1720 E Deer Valley Dr #102, Phoenix, AZ | ||||||||||
Phone | (602) 999-7519 | ||||||||||
Hours |
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Categories | Auto Repair Shop | ||||||||||
Rating | 4.6 10 reviews | ||||||||||
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Next Generation Auto Repair and Emissions reviews
10Mike was willing to address any problems or concerns I had, as well as answer unrelated questions, which was really helpful
One of the most reliable owners in Phoenix who really provide an amazing inspection and are very detailed about the findings. Both Mike and Ashley are very helpful and truly care for there customers.
I was in Phoenix on a holiday from Canada when my AC stopped working properly so I checked around and started calling places. I called Next Generation on a Saturday expecting to just leave a message. Mike had answered the phone and he had said they were closed but took the time to listen to what my issues were with my vehicle. He said they were busy on Monday but was able to get me in at 9am. I dropped it off with Mike who remembered talking to me on Saturday. I received a call back from Ashley who was friendly and knowledgeable as well. She explained the quote to me and gave me some options. Warranty for the work was nationwide in the USA but not covered in Canada which was a concern. Ashley and Mike were very understanding of that fact. They asked if I wanted the AC charged but explained that because there was a leak they could not guarantee how long it would last. I chose not to get it done. Ashley and Mike said they totally got it. I went to pick up my vehicle and paid for my diagnostics that had been done. Ashley passed me my keys and said that Mike had charged my AC system at no cost to me. I was pleasantly surprised and so impressed by the nice gesture that Mike did in an attempt to help me out since it was so hot in Phoenix knowing we were gonna be there another 10 days in a 110 degree weather with no AC. I found Mike and Ashley genuine and honest people which is so rare to find these days! Mike is one of a very few mechanics that I have met that are about helping people not taking advantage of them. I cannot express how impressed I was with both Mike and Ashley! Thank you guys so much. I would highly recommend Mike as he is knowledgeable and honest!
Brought a truck f150 for timing system replacement due to bad tensioner and guides had horrible chain slap randomly on start up and low end rpm was told at this shop that my truck needed a new engine for 10k cause it seemed like it was rod knock so i took it to another shop they fixed it for 400$
This is a family run shop with really nice people, they work hard to make sure everything is right for you.
As the daughter of a mechanic, I have a hard time trusting mechanics who are not my father. These guys, though, have completely earned my trust and business! They diagnosed the reason for my check engine light quickly, and they were honest about the extent of the problems. They even offered alternative solutions to help make the repairs more affordable! I will be referring all of my friends here for their mechanical needs in Phoenix, and I’ll be using them in the future for all of my car repair needs. Believe the reviews when they say that these guys are honest and trustworthy!
Had a good experience with Next Gen. Good communication, fair price and car seems to be running great now.
Finally I am Glad I found someone on whom I can rely upon for my vehicle servicing needs. I reached out to Next Gen for vehicle inspection, upon seeing good reviews. Ashley helped me fix my appointment and was helpful in explaining the process. Mike inspected my vehicle thoroughly and explained me every possible detail. I would say he is extremely professional and the best. Thank you for the great and smooth experience, Ashley and Mike.
Mike, Ashley and their crew did an amazing job on my old 2003 Corolla after a different shop botched a job pretty badly. I'd recommend Next Generation auto to everyone I know, they were truly amazing!
Thank you Mike for your excellent diagnosis & repairs needed for my older car. Your personal service to our problems was above our expectations.
We highly recommend Next Gen Auto Repairs!