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OneAZ Credit Union

Address 7111 Pav Way, Prescott Valley, AZ
Phone (928) 777-6121
Hours
Monday9:00am-6:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-6:00pm
Website www.oneazcu.com/about/locations/prescott-valley
Categories Credit Union, Bank, Car Finance and Loan Company, Financial Institution, Investment Service
Rating 4.5 17 reviews
Nearest branches
OneAZ Credit Union — 2355 W Pinnacle Peak Rd, Phoenix, AZ, United States
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OneAZ Credit Union — 1812 W Monroe St, Phoenix, AZ, United States
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OneAZ Credit Union reviews

17
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user
August 19, 2023 9:28 pm

Quinton Kreyling has helped our family multiple time at the Prescott Valley branch. He is always smiling and very knowledgeable. We were greeted by Cassidy at the front and she was super nice. She welcomed us as soon as we walked in. Thank you OneAZ.

user
August 18, 2023 11:40 am

Had a very helpful and great experience. My question were answered thoroughly and was giving example of how plans, sign-ins and memberships work. Giving a shoutout to Quinton for being so helpful and giving me the best experience to go through and bank with OneAz credit Union. He also helped me with my online accounts with other banks as well to manage my money.

Ryan
July 27, 2023 5:29 am

I just recently signed up with OneAZ and honestly I couldn’t be happier! Quinton Kreyling is absolutely fantastic! He is super friendly and extremely knowledgeable. He helped me set everything up and made me feel really great about everything. I’m super impressed with the entire staff over there at the Prescott Valley branch. Such an awesome place! I highly recommend banking with these guys! They are just really great people and you can tell that they really care about their customers! Thank you for all of your help and expertise Quinton!

Alexandria
July 09, 2023 2:09 pm

A huge thank you to Holly! She is always our favorite banker. She is friendly, personable and professional. She was able to get us approved the same day for our auto loan and get us a check right away. Thanks again Holly for your help in getting us our new family car!

Jason
July 04, 2023 11:59 pm

We restarted a membership at one az with Quinton kreyling. He was awesome and very helpful. We also got a refi started with our Yukon which is going to give us some financial flexibility moving forward. Thank you so much Quinton! You da man.

Lisa
June 18, 2023 10:30 am

We are members of OneAZ and longtime credit union members (35+ years). We wanted to express our sincere appreciation for the notary services provided by Cassidy Stauffer this past week. Her professionalism, knowledge and cheerfulness is an example to which everyone should aspire.

Melanie
June 10, 2023 2:17 pm

We opened a new checking / savings account here just the other day. Quinton Kreyling took care of everything for us. We had to switch a SSI direct deposit over to this new account as well. Quinton was very helpful, and we're happy to report that everything is up and running smoothly. Thank you again for the great service Quinton! What a refreshing change from "that bank" just down the road from you!

Catherine S.

Maria
June 03, 2023 5:44 am

At OneAz Credit Union. Miss Cassidy in customer service is very nice. Personal Banker. Quinton has great customer service.and let it be said about all the OneAz Union staff very friendly excellent bank.

user
June 02, 2023 12:17 pm

My husband and I went in to inquire about the Propel Savings Account. Quinton Kreyling at the Prescott Valley branch was not only informative, but he helped every single step of the way! He went above and beyond as far as customer service and friendliness! Thank you Quinton! We look forward to having you help us with a business account as well!

user
May 28, 2023 5:42 pm

A special thanks to Quinton Kreyling, Personal Banker at the Prescott Valley branch! Your help with finalizing my mom’s accounts went above and beyond the call of duty, with your professional and caring support during this very difficult time being more appreciated than you can ever imagine. Thank you so much for everything!

Peep
May 26, 2023 7:14 am

The staff are always friendly, professional and knowledgeable. On a recent visit Cassidy assisted me in adding a signer to my account, outstanding service, I recommend OneAZ CU because of employees like Cassidy

Michael
May 04, 2023 6:42 am

Doesn't allow CCW was the first red flag. Apparently they had a mask policy since at least last year according to support on the phone, which seems outrageous to me since we've had plenty of evidence & time to see this virus is a farce. The building looks nice from the outside I guess.

Tyler
January 29, 2023 6:20 am

Morgen and Holly are absolutely amazing. Morgen got me to open a savings account and explained everything to me. Holly was beyond amazing when opening my account, she went over everything from fees to what they have to offer. Truly amazing staff!

Djanice
December 29, 2022 11:12 pm

I opened an account online and had no contact for a few days. When I decided to go into the branch I met with Sam who helped not only make sure I had everything situated with my account but that I also got some additional things done to make it an above and beyond experience!

Dakota
December 28, 2022 11:29 am

I had the worst experience at this bank. I went in to cash a check from an accredited museum and they put it on a 3 day hold. As a business owner I explained I have 6 people on payroll. I ended having to call 4 different contacts to have the check verified, to which the bank refused, I even had the VP of finance from the institution offer her line from the museum to clear the check, to which the bank still refused because that phone number wasn't on the check. Customer service from the branch to the phone was rude and unhelpful. I hope no other small business owners have to deal with such unprofessional and unhelpful people.

Darlene
December 26, 2022 8:16 am

Christy and Quinton were amazing! Christy spent 5 hours helping get our computer and reassigning accounts. Quinton was most helpful and quick. Thank you! We do love you and Charity’s involvement with the Town.

Chelsea
October 27, 2022 7:58 pm

Thank you to the branch manager Kristi for quickly responding to my concerns. I understand this bank has protocols and within those she helped me with deposit concerns. Issue has yet to be resolved but she has gone above and beyond

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