Optima Sonoran Village, Scottsdale AZ

There is no question the building is awesome and you can't beat the location, but what really sets it apart are the people. I had the privilege of working with Heather who went above and beyond. I was looking to break a lease and move into Optima in Dec, everything was all set and then it fell apart, this actually happened twice and I can imagine that would be frustrating for the leasing agent, but Heather was never annoyed or upset, she was always positive and continued to work with me over the next few months until she found me the exact unit I wanted for the exact date I needed. After all that we had some complications with the application and again she was positive, communicative and helped us resolve it. Really excited to be moving into Optima soon and THANK YOU Heather!

My wife and I had a wonderful experience with the leasing office at Optima Sonoran Village. Nancy Farnsworth was extremely knowledgeable and helpful. She always seemed to be available and had a great attitude throughout the entire process. If you are looking to lease at Optima Sonoran Village, we would highly recommend working with Nancy.

I tried to call for information and was left on hold for a super long time. Then would not really give much info over the phone, insisted that I come in.

Parking annoying but very safe location great staff.crazy annoying maze like compound beautiful condos definitely will rent again

Lived here for three years and loved it. Great views from large balconies in a beautiful, planted environment. Great amenities like gym, steam rooms, saunas, and many others! Very fast internet as well. Highly recommend you work with Heather in the leasing office due to her experience and depth of knowledge of the property. She's always available via text even when she's not at work to answer questions and help out future/current residents. Great experience overall.

The most awful experience i have ever had with a community.several friends of mine have tried it and worked on convincing me not to live there but i wanted to have my own personal experience due to the location importance.i dont know where to start, the optima management during the middle of covid 19 outrage have increased the rent without taking into consideration the situation of the country nor of the tenants and only cared about their money which we accepted.in any where you are placed in the building, all the other apartments can see right inside of your place which definitely removes any privacy.it s been a month i ve been having noise problems in my apartments in the vents and i have informed the maintenance and management team, however up till now they couldn t figure it out and did not resolve it the problem at all.they have not only deprived me from my sleep, but i cannot sit any minute in this apartment, unit 5003 building 35 without hearing a noise that does not allow you neither to have one minute of a peace of mind.the management kept sending me ear plugs to help me out! What a joke and believe it or not i have everything in writing and cannot believe me that they are trying to convince me to put ear plus until they resolve the situation.they have not even offered any discount nor rent waiver nor does the optima sonoran villages wishes to provide the email of their higher management in the headquarters so i can file a complaint.trust me, never ever rent here because you will regret it.seeing a beautiful building from the outside is not the same from the inside and especially with such kind of a management

The optima addressed all issues and I am very pleased with the way they handled all the concerns me and my roommate had.

WORST INTERNET IN ARIZONA AND YOU ARE STUCK WITH IT.you can't change to any other provider.if you enjoy doing anything that involves wifi forget this place.

Most apartment complexes are a package delivery disaster around the Holidays. Optima is great! They go out of their way to clearly organize and label all incoming packages. They even offer delivery and present wrapping on site!

I just moved in here to the Optima, and I can tell you that my experience has been amazing! The environment is awesome and all of the amenities are always clean and well taken care of! All of the greenery is well groomed and it is a wonderful environment to be in. The people here are very professional yet it also has a fun lively vibe. All in all, a great place to be!

What a beautiful place - wish I could live there full time. Amazing amenities with fabulous customer service!

The outlets never worked in this or three other appartments I rented here. The staff (aside from Heather) is rude and never gets back to you. They illegally broke my lease to hike up the prices and re-rent it in the season, they have garbage and dog urine smells across the whole grounds.
Take your money to the two real optimas still owned by the original owners (Optima Camel Village and Optima Kierkland) STAY FAR AWAY FROM THESE SLUM LORDS

The KING is back babyyyyyyyyyy!

S/o to my landlord Heather she be holding it down and always taking care of me.thank you.

This is the most amazing facility I've ever lived in. The amenities are 5-Star Resort quality. It's also super pet friendly which was a huge plus for me. Traci and Connor in the leasing office also went way above and beyond to make sure I found the perfect unit. They both spent hours with me, literally. You have to check this place out and be sure to ask for either Traci or Connor. Optima Sonoran Village is a true oasis in the desert.

Just visited friends there. The amenities are awesome! Sounds like the staff is awesome as well and everyone there is super friendly!

The staff are rude, never fix anything, overcharge you for everything, don't communicate as to why.pass

Like Las Vegas.they love you going in but as soon as you are a resident and they have your money (and double or triple your rent at random then rent your place out from under you without telling you despite never fixing anything) you don't matter. Horrible and disgusting way to treat residents.

Optima Slum Village.pretty on the outside and thats where it ends. If you can afford a better place.get one. Anyplace I've lived here is better than this dump.

Had a chance to visit a friend and spend some time here and really enjoyed the indoor and outdoor spas and the fitness club and the availability of on-site personal training. The staff was friendly and accommodating and greeted us with smiles. Made a great impression.

I Had the pleasure of Working with Traci Victor
She was amazing! She made my experience of seeing the Apartments and Grounds amazing!
Her Customer Service and Knowledge of Real Estate and the Property was So professional.
She made the Lease Happen with the Property Management Team! I rate her and the Property Fantastic and Beyond Five Stars!