Orangetheory Fitness, Tucson AZ

I do not recommend orange theory. It is a corporate business run by people who are crooks. I absolutely loved workouts and it was very hard to leave because of the quality. However these people will steal your money. I canceled my membership and they build me for 6 months after I had canceled. They then refuse to give back the entire 6 months only returned three of them I finally went to my credit card company and got those additional 3 months back. These people still email and call me personally on a regular basis trying to get membership back. Stay away is my advice!

They call me CONSTANTLY and I've showed interest one time. The pushiness is ridiculous. I will not be joining this gym and also the cost is way too much.

I love Orangetheory! I’ve been coming for a couple years now and always have a great workout. The coaches are super encouraging and the staff are all very friendly:)

Absolutely love this gym and the Central location! The amazing staff are always so friendly and the workouts are challenging, making this gym completely worth it.

My home away from home! Everyone is so great and I always leave with a great workout. Love everyone (esp. Madison)

OTF Tucson Central is the best studio in Tucson! The awesome coaches and amazing staff make it such a great atmosphere. 5/5 stars!

Been working out at OTF for years, almost 4 at this studio. Love the classes, studio is great, super easy to book!

If I could attend an OTF daily for my dopamine fix, I would. The workouts are a great compliment to my other physical activities and the coaches (especially Coach Brian) are motivating and care about what they do. OTF is great for those that travel often. I am able to attend a class at any OTF studio. I’m great duo for the Staff, Community and Coaches for their support!

The music and workout structure was very motivating! I like how Rachel, my Wednesday morning instructor, had a hands-off approach to guiding the workout so I could vibe with the beats. I'd never done a group workout before, but I liked getting to see how I stacked up against others in the class. It got me back into working out, so thanks Orange Theory!

Foothills Orange Theory has excellent instructors. The music volume is just right - not like one of the other studios that has one instructor that blasts the music.

Upbeat, fast, and fun! Love the dark classroom environment with the orange party lights, the peppy/loud music, and how motivating the coaches are over their headsets!

Just as many others have said about this location, this location will steal your money and then it will be nearly impossible to get a hold of anyone helpful. It is now 3 months after cancelling that this location has continued to charge me even after filling out 2 cancellation forms in person, multiple phone calls, and an online inquiry. With both in person visits and phone calls, I am told they will call me back in 10 minutes or they will call me back the next day to discuss my refund, but I am met with radio silence. I have nothing against the classes itself, but trying to cancel a membership here is a nightmare. It is clear that this location is very poorly run as there is at least 10 other reviews by people that express this same exact issue or other shady practices. If at all possible, I would avoid this location all together as it seems the other locations do not have this issue. At this point, all I want is this location to stop falsely charging me after I cancelled months ago.

Update: I emailed twice to the email that was provided to me in this review reply. Again, no one contacted me. Nothing was ever resolved.

Since I’ve joined OTF it’s been the longest I’ve stayed enrolled in a gym. Staff is very friendly and welcoming it feels like family now. The best part is that I see and feel the results in my body and I am loving it.