Orangetheory Fitness, Tucson AZ

Love the people, trainer's, coaches and overall environment! Had a free trial and signed up immediately after!

Visiting from San Diego. Always great to find an OTF while traveling. Lauren is a great coach!

I had my first session yesterday and it was great! I’m happy to be a member of OTF now. Super structured gym with great coaches and cool music! Thanks to Sandra, Lauren and Hannah for welcoming me!)

The coaches are amazing. The 1 star is for customer service provided when canceling the membership. I cancelled a month and a week after starting the membership, yet was charged for 3 months.
They lost the form I filled out asking to cancel my membership. Then went back in person three times to ensure my cancellation would go through, and every single time I was told a manager would be contacting me. That never happened. I ended up paying $567, despite showing proof of my medical issues preventing me from using the service.

Love the trainers and how clean the gym is. The variety in classes keeps our entire body fit. The energy and endurance is out of this world.

I like not having to think about what I need to do at the gym. I just need to show up, and I know I'm going to get a great workout. I like that I'm being coached and encouraged, and I like being encouraged and challenged by other members. We do that for each other. It's like another family.

Cannot say enough praise about the staff, coaches, members and experiences. This is not your average gym or boutique fitness experience- this is a place where one is physically and mentally challenged in all the right ways. It is for certain a luxury item as it is an investment. However, the staff at foothills seem to understand this and take their job seriously- not just reading a template off a screen. They care about member’s goals, and mental and physical fitness. I have never been a “ gym” person, more of an outdoor athlete but i have been a member since 2019 and am grateful I made the decision to join. OTF is a challenge, it is fun, it is a place where I feel supported and an opportunity to have an hour to myself. I am grateful for OTF foothills.

Love OTF. I feel and look better than I have in years. Love the coaches who constantly push me to do more and improve. I highly recommend OTF. We always have a great time. We are a very close knit group.

My account is continually being charged. I left this studio over 3 years ago. Apparently my account was placed on permanent freeze by a previous manager. It unfroze and started changing me after 3 years of not being there! I was told to sign papers, did that. Told it wouldn’t happen again. It did! After going in and talking to the manager and leaving 6 messages with front desk, I’m told they will call me that day. Never happens. My account is charged $89 a month, no refunds issued, no management response not even a phone call. I use the central location and have separate, appropriate charges for that location. I’m being charge by both places and no one has the decency to call me back. DO NOT expect anyone to care about unauthorized charges to your account. A personal trainer would cost less. Also, referred two people over the year, my first reward took 4months to receive, my second reward has not come after 3 months. This is a corporate model focused on taking your money. No one seems to care about customers. If you like throwing money away, you found the right place.

Coach Lexi, Sue Ellen, Makenna and Steven are freaking awesome. As a former gym rat, I hated OTF the first few times. However, it’s changed my life. Absolutely recommend if you are looking for a healthy lifestyle change.

I like that it’s a different workout every time I show up. The studio I go to does a really good job of creating a sense of community too which makes working out fun and competitive!

The staff was welcoming and answered all my questions. The studio was clean, the energy was and a fun environment while getting a great workout. Our coach Lexi was awesome, encouraging and lots of energy.