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Outback Steakhouse, Surprise AZ

Address 14225 W Grand Ave, Surprise, AZ
Phone (623) 544-4687
Hours
Monday11:00am-9:00pm
Tuesday11:00am-9:00pm
Wednesday11:00am-9:00pm
Thursday11:00am-9:00pm
Friday11:00am-10:00pm
Saturday11:00am-10:00pm
Sunday11:00am-9:00pm
Website locations.outback.com/arizona/surprise/14225-west-grand-avenue
Categories Steak House, American Restaurant, Australian Restaurant, Bar, Bar and Grill
Rating 3.8 15 reviews
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Outback Steakhouse reviews

15
Sort by: date highest rated lowest rated most helpful
Holly
December 28, 2021 7:08 pm

We went here for our anniversary and the meal was amazing and the staff was super friendly.

Chantel
December 12, 2021 12:44 am

Sue was the absolute best this afternoon! She was attentive, quick, and joyful. The food was fantastic! I was craving a juicy steak and Outback, you more than delivered. My steak and lobster was phenomenal. Well done Outback.

Anna
December 11, 2021 3:27 am

Ordered food for an anniversary dinner. So good! Meat was cooked exactly as wanted and sides were delicious!

Ann
December 07, 2021 2:36 pm

About 6 months ago I dined at this location with my family and received the worst service imaginable! Im writing about this now because at the time I didn't think about writing a review. I asked the server for a steak well done, they brought me a steak still rare so I told the server politely to please bring me steak well done, they brought me a steak still pink, I got a little frustrated and asked again for my steak well done no pink! By this time my family already finished their dinner. The manager came back with the steak burned and threw it on the table and said " here's your steak! Well well well done! " Happy now! Even the server looked nervous. I dont know if this manager works there anymore but if he sees this message you should find a new job! We were regular customers but I never returned!
It was the worst experience I could ever imagine!

Susie
December 04, 2021 9:43 pm

Great service
Let us be seated before the entire party was there. Great time by all 5 adults and 6 kids!

Barb
December 04, 2021 9:16 pm

Really good food. The baked sweet potato was the best I've ever tasted. Prime rib was tender and juicy. BBQ ribs just fell apart.

Nathan
December 04, 2021 2:01 pm

Food is amazing, as always, the service is great as well.the only reason I gave 4 stars is the decor on the inside, all outback steak houses used to be flashy and vibrant, with cool stuff on the walls from Australia.now it's like walking into a dark dimly lit dentist office with generic photos on the walls.applebees went the same route.it's no longer a fun and exciting environment

Az Froggie's RC and more
December 03, 2021 4:31 pm

My first time there. Staff was great, food.ehhh. Burger was quite thin for the cost.tasted good, but not much there. Mac and cheese bites are ok, but a bit heavy on the asiago cheese. Wouldn't be my first choice of a place to go for dinner.if I was with a group, and they chose it, I would go, but would give other options.

Catherine
November 24, 2021 10:10 pm

The staff and management were amazing! We had some special requests and they let us know that while it was busy they would try their best. They did a brilliant at working around. We had a delightful time and really got to enjoy the food and company! Thank you all again!

Rashell
November 22, 2021 5:56 am

My meal was not as advertised. I ordered the steak sandwich for lunch. It was very thick cut and chewy not thin cut as told

Michael
November 01, 2021 3:09 pm

I had forgotten why it had been such a long time since I had been here. Our intention was to dine at Texas Roadhouse but the people sitting outside waiting to get seated was enough to discouraged us to go here and it was in the same parking lot. We were seated immediately and our server was ok. My grandkids drinks took 3 trys to get flavor out of a lemonade, and after an hour we were finally served dinner. The steak was undercooked and the salmon was dry.

I rarely visit places with a no firearms policy but somehow with one exception I will remember that sticker because somehow service and food are directly related to this policy

This was my last visit. Next time I will wait at Texas Roadhouse.

mike
October 28, 2021 11:04 am

Ordered dinner through door dash, the food was absolutely, unbelievably good! Everything was perfectly made to our order! Our dasher was on time, quick & courteous. I will definitely be ordering again real soon! U guys rock!

Crystal
October 22, 2021 4:01 am

Food was delicious and service was great! I hadn’t been to an Outback in many years and now I’m wondering why…. The food was very fresh and made with quality ingredients. Our server Sue was awesome and we never saw the bottom of our glasses. The blooming onion was fried deliciousness! The Alice springs chicken was moist and full of flavor. Everything was yummy!

Jose
October 08, 2021 10:56 pm

Great location, overall a 5 for everything. The food was hot and delicious. My drink was fantastic and a perfect blend of taste and liquor.

Alexandria
October 07, 2021 2:18 pm

If I could leave Zero stars I would. The WORST place I have ever eaten! Tiny dry tough "steak" they forgot to mention the lobsters are mini. Rice was still crunchy, frys were so dry and the entire meal was cold and the service took forever when the place was nearly empty. Do not come here!

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