Oxendale Auto Outlet, Winslow AZ

I scheduled my oil change appointment today @9am, parked by lube bay, guys just looked out at me, didn't offer any courtesy to see what I needed. Instead they were in their comfort zone and being Monday maybe started off sluggishly. I was 25 minutes early so I left after I commented to them that they could have asked what i needed. I left for Walmart Service Dept right behind their business.

If you think $425.00 (not a typo) is a good price to change the transmission oil in a mini truck this is your place.

On a road trip from Seattle to Texas, the battery light came on. The guys from Walmart sent me over to Thomas, when i showed up with a battery issue that they couldn’t diagnose. The guys at Oxendale figured it out and as we all feared it was the alternator. We had to spend the night in Winslow, but we had a great time downtown and the parts arrived and the car was fixed by 9: 30am. The team at Oxendale was fast, honest, hard working and super kind. Couldn’t have broken down in a better place.

Thomas helped my daughters when they were travelling from Colorado to Payson. Words are hard express how he went above and beyond he turned a very stressful day into a great day! He is proof that there is great people in this worldI highly recommend this place and thank you Thomas from the bottoms of all our hearts

My van/RV broke down in Winslow. After Dalton Motors jerked me around for a week I had trouble finding anyone who would work on my van. Oxendale came to the rescue. Service was excellent, people were friendly and competent. I can’t say enough nice things about them.

My husband recently traveled from WY to Phoenix, AZ to purchase a vehicle from a dealership. On his way back to WY, by the time he got to Winslow, the check engine light came on and it was not safe to continue driving long distance. After much back and forth with the dealership, it was arranged for them to pay to have it fixed in Winslow. Oxendale was able to order the parts and get it fixed a few days later. Unfortunately, after leaving Winslow, another 200 miles later, the check engine light came back on requiring him to return to Winslow and take it back to Oxendale for an additional part, but the part was special order and not readily available. After already having been in AZ for an extra 4 days, this was very upsetting to hear as he couldn't miss anymore work. The service manager, Thomas M. 's spouse, drove to flagstaff and back that same afternoon to get the part so my husband could get back on the road to WY that evening instead of waiting several days for the part to come in. He had no issues for the trip home. Thomas called my husband the next day to make sure he made it home safely. We can't thank Thomas, his spouse and staff enough for the help they provided, they truly went above and beyond and we are so very grateful. Extra thanks to Thomas for helping deal with the dealership and payment and his kindness, people like that are hard to come by these days.

This place was amazing to us. We blew two tires on the high way and made it to their shop. One employee came out and helped us find the tries we needed at Walmart around the corner then the shop installed the tires for us for less than $50 helping us get back on the road asap. They went above and beyond for us. Thanks to Thomas and his coworker for all the help! We appreciate you.

Have an older Ford truck that developed a leaky fuel pump. We were lucky to find a replacement at the local NAPA store, and they sent us to the guys at Oxendale Auto Outlet. They were super nice, helpful, and managed to get out truck in, replaced the fuel pump, and got us back on the road.
Thanks to them all.

Horrible place to purchase a vehicle from, finance people are horrible, very, disrespectful to Elderly people my grandmother purchased a vehicle that she was forced into. She’s been having problems with the vehicle since day of purchase and the dealership and service department told her she has to pay a deductible when clearly the vehicle is still under warranty. Told them I’ll be file a complaint with OIG detectives conduct investigations. Lucky I recorded his bad behavior.

Ameliorate and Thomas the service manager and Aiden were extremely helpful. Was traveling and needed immediate service. They were a pleasure to work with and got me back on the road extremely quick. Nicest guys to work with!