Palazzo Nail Lounge
Address | 1275 E Baseline Rd #114, Gilbert, AZ, United States | ||||||||||||
Phone | +1 480-545-6668 | ||||||||||||
Hours |
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Categories | Nail Salon, Beauty Salon, Spa | ||||||||||||
Rating | 3.7 12 reviews | ||||||||||||
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Palazzo Nail Lounge reviews
12I've been to Palazzo Nails several times now, and I have always recieved top-notch service with attention to detail.
This is my 5th time getting the Royal Jelly pedicure and it just gets better everytime! Over an hour and a half of pure relaxation. My legs and feet feel so nice, and the polish job is done to perfection.
I've always had great experiences at Palazzo. Everyone is super helpful and polite and the service is wonderful!
When the owners were switched, only 2 or 3 techs are good, they are always booked. Last time I was there about 2 months ago, I waited to be seen ONLY to realize that she either hated her job, having a bad day or just inexperienced. She finished me and moved on to her appt. I asked another tech if I could speak with manager and was told they wasn't there. The tech asked what was wrong, I told her to look at my nails. She immediately fixed them and apologized for the ugly work of her co worker. I will NOT return. I will say the layout and decorative of the salon is fabulous. The sinks are phenomenally unique.
I don't understand why they don't use toe Separator when they do my feet. They always use paper to separate my toes. Mess up twice.once at the shop one at home. It happen all the times. Their nail polish take forever to dry. I don't have time to keep coming back to get my toes fixes. Paid $25.
Wonderful nail salon. The staff have always been very accommodating on short notice. My daughter loves getting her nails done here.
This is definitely not as great as the previous owner, over priced the cheapest pedi is $25. I went here and was trying to ask questions regarding the service I was wanting to get the lady just tells me to sit down with my daughter then walks away. When she came back I asked again and she still didn’t understand, no one bothered to help her. I walked out before the service started.
Amazing staff! They had me after I walked in there praying that they could fix my nails that another salon had just completely butchered (I was ugly crying, it was my birthday), and I was smiling by the time they were done! They've had me as a customer and I've sent them plenty of other business since! The shop is beautiful and their work is amazing. Def recommend!
Kathy did a great job on my pedi and Don did my SNS nails superbly. I will definitely be going back.
I came in and got a pedicure and manicure, the pedicure was great! However I got french tips for the nails and two days later they have all completely chipped off after not doing anything.
My husband and I came and got the most amazing services, our pedicures were the best we ever had and my nails turned out wonderful. This is a definitely the place to go when you live here. The owners are awesome and did a wonderful job and the price is affordable
If I could give no stars I would! This place used to be great before it switched owners. The young lady giving me a pedicure asked me if I wanted to cut my nails on my toes, I said yes. And after she was done with one foot, I looked at my foot and she had cut them SO short that there was no more nail left. So I said something to her that they were cut too short she said “you said you wanted them cut, I said yes, I did but NOT this shirt”! Ugh - won’t be coming back here ever again.