Pawn1st, Glendale AZ

The manager Josh is so awesome he's very understanding and works with you on your layaway and gives you a good prices and deals on your pawns. - keonna Wahington

Friendly and helpful team here! Came in to sell my Nintendo Switch and the assistance I received was phenomenal. Will definitely come here again.

Came in here looking to buy a tv…. Not only was absolutely no one in the store but the 2 employees but those 2 couldn’t take any time to come over and assist me or even acknowledge my existence. I was in a walker just standing there by the tvs, this was the opportunity for your employees to acknowledge the customer in your store. This interaction or lack there of cost you guys a tv sale. Bravo

Let’s just start by saying my first experience at pawn first was not terrible. This is the only reason I’m giving at least two stars. The first time I came in, I was selling a guitar, and it was my first time in a pawnshop. Part of this was on me but I got completely lowballed and only got $40 out of a pretty good guitar. Today I walked in trying to sell a guitar amp and not even 30 seconds of research was put into finding out more about the amp.instead, he “asked” his boss more info and came back and said no. After this, I was polite and asked if they would rather keep the amp or at least throw it away I was laughed at and given a pretty sarcastic response if you want the value of your item as well as some half decent customer service, go somewhere else. Thank you.

Daniel is a nice enough person. He was the second person from this pawn shop that I interacted with. The first person, the first time I went in there, was kind of rude. I guess given that, I probably should have just gone somewhere else, but this is the pawn shop closest to my house so it's convenient.

I won't blame the pawn shop at all for my items being less valuable than I had hoped, however, having visited their website prior to going in to the store, I kind of expected more/better. They make it sound like they are open to buying a variety of things. I know some of the things I wanted to sell had value, but in reality they don't really accept a wide range of items as they had implied on the website. I'm not really sensitive about how much my items are actually worth. I never expected to have to go on disability and have to go through this transitional period where I'm trying to make ends meet, wasn't expecting to have to sell any of my possessions in the first place. It's a little bit harder to survive when your body isn't functioning very well or like you're used to. So this was just another unfortunate/difficult experience in the long line of unfortunate/difficult experiences I go through each day.

I was really trying to keep an open mind and hope for the best, but it didn't turn out quite as I had hoped. Turns out I'm a little more open minded than they happen to be. I'll probably go somewhere else in the future.

Waited for someone to show me an item in the case.ended up leaving 15 minutes later because there was only one person working and 3 customers

Adriana gave me a good sale today on an apple watch, she was really nice the guys there were really friendly, also a nice clean place.

Omar helped me find find the perfect engagement ring! Thank you to all the guys that work there! Definitely will be recommending them.