Pep Boys Auto Parts & Service, Yuma AZ

Had a appointment at 9am to put 2 tires on and showed up at 8: 30. It is 10: 38 and they said they will start it now. Why have appointments?

The crew at Pep Boys saved us yesterday! We were on our way home (Phoenix to Tijuana) when we ran into car trouble. The man at the front desk (Mountain Dew ball cap, I think) and two guys in the shop (Angel and a guy with prescription glasses) provided us with five star service. I can't thank them enough!

I'm sorry Pep Boys I hit the wrong star, you are by far the best place I ever did business with.
Great place, fast service, and reliable, friendly staff. I wi. Always return.

It was a great place for performance parts but sadly they are getting ready to close the store down.

Have gone to them for years, but since CoVid19 showed up they became a life saver for oil changes an tires. Appointments should be made before going, walkings just slow everything, but they still try to accommodate everyone.

Worst place ever it took them 7 hrs to find out my alternator was not working, at first they said it was the battery and then they said it was the alternator, they finished a couple hrs early because i was giving them pressure, they don’t care about keeping you waiting all day, everyone is lazy, they could at least come to you in the back and let you know what is going on, i Definitely don’t recommend, i don’t even know how they ate still open!

They had a special order tire not found at other stores available for purchase, which I did.avoiding a 4-day ordering headache from somewhere else. Props for keeping rare tires in stock! All around great customer service as well.deserves my 5 star rating.

Pep boys hooked up the low rider show car with some white walls and new tires. In and out in under and hour. And big discount for the somerton cruisers.

Sent my wife over to get a nail pulled out and plugged in her car tire. The guy there said they couldn’t repair it because it was an X rated tire. Pretty strange since that rating doesn’t exist. So I’m gonna go else were from now on. I’d like to think the people working on my vehicle had a little bit of knowledge.

I like going to Pep Boys they have a wide selection aftermarket parts customer service does need a little bit of help

Called for a quote on brakes with rotor and was quoted a cheap price. I made sure to go in couple days to ensure if pricing correct and of course, price was 2xs higher than quoted. I still set up an appt for the next day for the free brake inspection. Once I arrived, the representative right away was like, sorry NO WAY we can check your car, the mechanic is behind.the previous customers have been waiting 5 hrs. IM SO GLAD I DIDN'T BECOME A CUSTOMER. I would of hated to not have received my car back in time or even serviced as stated.

Wife had a flat coming out of Lowe's and stopped at Pep Boys (it is right next door). She called me, and when I got there, I changed the tire. Pep Boys mechanics helped by lending me an extension for my tire iron, providing air for the spare, and one mechanic even came by with a torque wrench to ensure proper torque on the lug bolts before we left.

Didn't buy anything because tire was under warranty elsewhere. But. Pep Boys mechanics were a great help, in spite of not making a sale. Would recommend this place if you need parts or tires. Good people work there.

Got my Honda fixed up fast, new tires, new radiator, new brakes.
Great service thank you to the mechanics who stayed late to get me back on the road.

Good service If they do not have your part they will order for you if is available you may have it next day

Told me they didn't want to work on my car because they wouldn't be able to find the problem. Even though I had done 1/4 the work myself and showed them what the problem was.

They were awful. The guy stopped helping me to attend to a female. I ended up leaving my item that I was going to purchase and will go buy it else where

They are so good. Very friendly staff. Great prices. And very happy with the service. We were on a trip and they helped me and my family. Highly recommended. Jesus. Emanuel are great. Thanks guys.

Service was wonderful. They were so friendly and very polite and professional. Will definitely be back.

Nice, greated well, I didn't see any chairs wanted to sit before I started my walk to get something to eat across the street

Went in for transmission fluid. Was a bit confused as to which one would work best. The gal helped us immediately once we saw and approached her. She was a fun personality and very knowledgeable about what she was doing. I'd go back there just because of the great service we received from her today! She also rung us out. Come to find out she has 18 yrs in this 'business ' it definitely showed! We like pep boys, always have but even better now. Shes an asset to the company and great customer service.