Petco Grooming, Avondale AZ

Disappointed this time. Took my 3 dogs took like 6 hours & not even done correctly. Came home dying of thirst makes me feel bad to think they were caged up with no water to drink

I am extremely disappointed in Petco. I dropped off my dog at 9 am and wasn't able to even get anyone to answer the phone until after 3 pm. Upon arrival I noticed my dog Bella was limping on the way out. As I was walking out of the door the tech followed me out to mention she was tender when she was cutting her. She failed to mention she cut her under her chin near her neck! She also has hair that looks like it was yanked out near her nose. I can not believe my dog was mistreated in this manner. I don't understand how no one noticed my dog was bleeding and no one thought to mention it!

Dropped in to have my dog’s nails trimmed like I always do. Two groomers there, no dogs, groomers doing nothing. Would not do a 5 minute trim and the only excuse they gave me was “we don’t trim nails on Friday because of COVID. ” What kind of customer service is this?

Salon seemed really dirty, groomer brought my dog out to me without a leash or collar. Luckily my dog is not a runner, but if she was a runner I would be quite alarmed that the groomer brought her out with absolutely nothing to control her. I had her leash and collar on the other side of the gate and caught her after the groomer opened the gate.

I have been using Petco grooming for well over a year. I book in an advance and have great service

The Groomers treat each pet as if they were their own, with a caring and patent hand. In the future I will definitely bring both my dogs back for grooming services. Thank You!

The groomer, Bianca, is excellent! She is always professional, recognizes my dogs when we come in the door, has a smile on her face and exceptionally nice!

I love the grooming center of your store. EVERYONE is so nice. The girls always have giant smiles on their faces each time we are there.

Yesenia did an amazing job. The cut was great and she was super nice and knew exactly what to do. Scheduling was a nightmare though. We tried to call and there was no answer. The online app is not user friendly at all. After our 4th call we got ahold of someone. The person on the phone was extremely rude. She said our dogs never went there before even though they had gone for almost 2 years. We were told we had to get records from the vet before they would see our dogs. When we got there, Yesenia was able to find them in the system right away though. She gave our dogs a great haircut and the dogs look adorable. She is so great! The person on the phone frustrated my wife enough to where she was ready to just go elsewhere. They could learn a lot from Yesenia when it come to the computer system and how to handle customers.

I decided to try this Petco out due to the good reviews (I am not from this area and will not be here long). I am very pleased with how my Scotty looks. I have had some poor experiences with other groomers in the past but these ladies were very sweet and did a beautiful job. My only concern was that maybe her nails were trimmed a little to short but she seems fine and as I said LOOKS BEAUTIFUL. Good job ladies!

I love Petco Grooming-Avondale. Ysenia is great my dog Molly loves her! She has such a loving personality, it shows in her work. Thanks again, Ysenia

The girls at this specific location are amazing! They treat our pets as if they were their own and are so friendly to the humans as well.

Cher was wonderful helping my cocker spaniel to relax and trust her. I have never seen him act nice to a stranger before. She is a very valuable groomer.