Piercing Pagoda, Glendale AZ

Jared is the best store I have ever been to, they treat you like a real person. Can't go wrong there

We have been going to Jared since we got engaged in 2001 and then married later that year. We have purchased multiple items such as rings, earrings, bracelets and and watches. We also have taken advantage of Jared's diamond trade-in program as well. We have always purchased the Extended Warranty for all of our jewelry. We recently celebrated our 20th Anniversary and went to the store in Glendale, AZ and Tiffany was our jewelry expert and she did not disappoint! She worked all the numbers for our trade-ins and was so helpful with showing us different options and suggestions and did so in such a timely manner. I would recommend her to everyone! We will always be loyal customers!

Great store, with great consultants that are willing to help in any way possible to make your experience the best. 100% satisfied

Very friendly and professional service. Every time I have been in the store looking around I have had nothing but the best customer service. Never feel pressured to buy.

Excellant prices and the customer service and knowledge if phenomenal! We have been customers there for 12 years! Highly recommend!

Most Terrible Location. I paid for items ahead of time online ONLY to get the run around for almost an hour about how they could do ABSOLUTELY NOTHING for me after completed transaction and proof of purchase, only after I called 911 on them after they called security on me, Management Needs To Do Better, I've spent too much money with Pagoda In This Pass Year To Recieve The treatment I got today

Such a quick, easy, and great experience! Amanda was very kind and patient. She's absolutely amazing! Love my earrings, they have really nice quality jewelry here.

Appreciate the associates after I left my bag on the counter was able to come get it the next day with no problem. All items where in my bag as well.

The reason for giving them 1 star is because their piercing gun got stuck on my daughter’s ear causing her more pain. Second reason is the earrings are cheap material because it caused a lot of infection (I was always cleaning the pierced ears with spray that I bought there) and the back part of the earrings are too big getting stuck on clothing. At the end I just wasted my money and I took off her earrings and she’s way better from her ears. I won’t recommend any one about this place. Just bad experience for me.

I was shopping at Arrowhead decide to stop at my favorite place Pagoda it always has the best people working always loved the service. I’m sorry to the location by JCPenney I will have to go to another location the service I received was horrible I was looking in the case and another girl came and just took what I was looking at. I understand seasonal hires which I hope she was maybe I’ll be back after they get back to normal sorry girls I have to say rate is a 0

I purchased a ring for my wife. We had to order the size we wanted from the website, because all of there's are 1 size. The representative at this location told me that it would only take about 8 days to get the ring (that was on 6/18). A representative told me today that they still have no estimate of when I would receive the ring due to Covid. The employees at the store need to make it clear of the potential back up of MONTHS. Now I am attempting to get a refund that they "may not" be able to give me. I will never purchase anything from here ever again.

If I could give 0 stars, I would. Went to get my 3 month old granddaughter her first piercing from there and after 2 days, 1 earring fell out. Called them since we had the warranty, which was just added to the bill with no questions asked, but they wouldn't cover anything because we lost the earring. $70 for a pair of earrings that fell out in 2 days ON A 3 MONTH OLD and they refused to help, even though they told us their gun malfunctioned when getting it done. No clue what the warranty even covers honestly. She's 3 months old, doesn't move around enough to have it be her fault the earring fell out. Horrible customer service, would never go back and would HIGHLY recommend going elsewhere.

I called yesterday about getting 4 holes in one ear and they said they could. So we went in today and we were told we need a appointment, which was not said to us when we called. The lady I spoke to on the phone tried to lie of course. It's a long drive for us so I would have made a appointment had I been told, We were told there was a appointment at 235 so I said I would wait since it was a long drive for us. The older lady rolled her eyes at me and said well go to Clairs (with attitude). So I said ok at least they aren't rude! Went into Clairs, got the piercing done and was HAPPY TO GIVE CLAIRS MY 258.00 AND THEY WERE NICE. Thank you rude lady for recommending Clairs, best decision! Made my daughter's 21st birthday a hit!

Today my husband and I had a wonderful experience. At arrowhead Mall at PIERCING PAGODA. AMANDA STYLES WAS AMAZING! She was very patient and understanding. Miss styles showed us the most up respect and best customer service ever. While shopping with my husband for his birthday weekend. She made our day with her gracious customer service she was very informative. Round of applause to her!

DONT GO HERE! Rudest people i’ve ever met.they wouldn’t pierce my ears & not helpful on reasons why they couldn’t.really bad customer service

The staff is amazing! I usually never have to wait and I am in and out every time I have my ring inspected and cleaned.

Very friendly staff. They worked together to pierce my 5y/o daughter's ears. My daughter loves her new earrings

Clean and friendly environment. Staff was personable and knowledgeable. We watched a young girl get her ears pierced and the associate was very entertaining, yet remained professional at all times. Good visit.

The girl who did my nose was very nice and was very fast I didn’t even realize she did it the service was great and it was great pricing so thank you and I recommend this place so five stars

I am, what I consider a picky person. When I have visit Jared stores the folks there are always very inviting and super helpful. They always seem to have exactly what I am looking for.