Poor Boys Diesel Performance and Repair, Phoenix AZ

The person I was working with was really nice and did try to work with me, for the most part. We were discussing doing a 4x4 conversion on my truck and ran into multiple problems with communicating with poor boys diesel. Initially I had one of there guys give me a rough estimate without running any numbers which came up to our budget of about 5 to 6 thousand dollars. But they then doubled the price to $10,000 without much of an explanation other than they ran their numbers. This would have been fine if they didn't keep raising the price. After sending in photos they began raising their price again way over budget, explain how they wanted, not needed, to do more work for they're reputation, saying how they needed to repaint the front end of my truck and needed to do substantially more work than was necessary because they wanted a pretty job. Would not work with us on just initially doing the job right and safe and wanted way more money for way more work than was needed. Furthermore, the financial support they offer, through Koalafi, was exploitive. They're financing company was going to only offer 1100 for the job at a 200% interest rate. 200% interest. To me this might be a decent shop if you want a fully rebuilt truck ever time you do a big job on your vehicle, but otherwise I'd keep well in mind they appear to go after commission, constantly ramping up their prices for more than needed work.

Top notch work from the guys at Poor Boys. Excellent customer service with also being hardworking and on time. If I ever had any questions or concerns they would answer them with all the information needed. Truck came back better than ever, would highly recommend.

PBD is by far the best diesel shop I have ever let work on any on my trucks. They are a very friendly and knowledgeable about their work. They communicate very well and let you know what’s going on with your truck 24/7. They don’t beat around the bush with prices they are very up front about everything. PBD is the only shop in the valley that will work on my truck.

Badass shop. They've done multiple jobs on both powerstrokes I've owned, as well as my old Duramax. I wouldn't use any other diesel shop in town.

I just got my 3500 back from Poor Boys Diesel and it is running great again. I am so glad i found Poor Boys Diesel. I used to take my truck to the dealership for service but I never felt I could trust them. At Poor Boys I get a completely different feeling. They are a family business and it shows with the great customer service and quality work that they do. I wholeheartedly give Poor Boys Diesel 5 stars!

Dave, Tim and all the staff there were absolutely amazing to work with! They stayed within my budget, answered all my questions, kept me updated and got my truck back up and running quickly. My trucks will now only be going to this shop. Thank you guys!

They are always very efficient,
I had a few trucks in here and all their work has been outstanding. Thank you.

Poor boys did a amazing job on my 2018 ram 2500 it did not take long for them to solve the problem and get the truck back on the road again. Tim and Anthony are awesome! Ill be going back for more work done!

PBD is next level, they take care of you are willing to help out a guy in need and get you back out they do quality work and have very friendly and knowledgeable staff. They don’t beat around the bush and don’t try to charge you for extra stuff they are top tier and would recommend them to anyone I drive half the valley for quality that’s unmatched.

PBD got my truck running better than new, with a crazy short turnaround time and at a great price! Tim and crew were all great to deal with. Thanks!

Anthony was a big help in identifying the best route to go my upgrades. I highly recommend this shop for all your diesel repair needs.

We just got back from Phoenix, where I dropped off my truck at Poor Boys Diesel Performance, with the thought of having to replace my engine. The local shop here in Havasu diagnosed that the engine had to be replaced due to excessive blow by and white smoke from the exhaust. Poor Boys diagnosed it with a vacuum leak from a 3" hose. Thank you to Tim and his crew and big shout to Dave at the front desk who is the coolest and funny dude.

Poor Boys is absolutely hands down the best shop I have ever dealt with. First and for most, they are honest which is extremely hard to find in a shop now a days. Not only do they listen to their customers, they can relate to them as well. Since my first trip in I felt like part of their family. They will make sure that what you want is what you actually need. They do not try to up sell you on anything. If you think you need something done, they will diagnose and verify before just loading the parts shot gun like most of these “shops” around town. Want to give a HUGE shoutout to their 6.0 specialist Dillon, amazing work, super clean and he loves what he does which shows in his work. If you need anything done to your diesel this is the place to go, doesn’t matter if it’s just an oil change, alignment done, stock motor rebuild or a full blown race truck, this is the spot. Not only the quickest turn times in the state but the cleanest work I have seen in years. I like to work on my own vehicles but sometimes it’s more efficient to have a shop do your work, wether it be due to time constraints or the cost of specialty tools being too much for an ROI. Long story short, Tim, his mom Meredith, Anthony and the rest are the most down to earth people I have ever met when it comes to running a shop. They will be the only place I ever take my trucks to and I hope this review will convince others to give them a shot and I guarantee you will not be disappointed. Thank you guys for the amazing work and knowledge that you have provided!

My new go to Diesel shop. Tim was very professional and easy to work with. I cant wait to get more work done. Highly recommend PBD.

Poor boys did amazing service on my truck. I’m beyond stoked with the outcome of my truck. I will be using them again and I will highly recommend this place to anyone. Thanks again PBD!

If you want good people and a great job this is the place. Thank you tim and everyone else involved!