Pratt’s Pets - Mesa

I went in today and saw a little brown puppy all alone in a tiny little glass display. All that was in there was the bedding, a single blanket and a Water dispenser for a hamster. No dog should ever have to be left all alone with no toys or anything like this just so this store can profit.

This pratts is my favorite! I live right down the road from another one and I would still rather drive out to this one! Just the other day I went in and got two chickens and a bunny rabbit. Jakob helped me with everything I needed and was very helpful and kind!

Neglected animals here. DO NOT PURCHASE here. Reptiles, birds etc in very sad condition. Should be shut down.

One of my favorite pet feed stores. Great selections on things. Clean store, great prices, can't go wrong here! It's my one stop shop for all my pets needs and I love how they are with the animals here. So adorable

Updated:
I'm not sure what happened to this store but it has changed so much since I first left a review
My last visit to the store was very discouraging as the animals were not being taken care of. Even Basic proper husbandry was non existent.
They even had a very sick Ball Python, who hadn't eaten in months, had tons of stuck shed even obstructing his vision and refused to let it go to a rescue to get help.
Lucky for this snake an amazing rescue up North paid their $50.00 ransom on its life and another amazing human drove the snake 2 hours to get proper vet treatment.
This plus my recent experiences have made me change my 5 star review and I will no longer support this business.
You all should be ashamed neglecting creatures you have taken the responsibility to love and care for.

Review below was from 4 years ago and obviously different staff.

Such a great store with absolutly amazing customer service! My daughter loves coming here to see all the animals. Its just like the pet stores I remember as a child!
We bought my daughter a dwarf Netherland bunny "Toby" from here and have been coming back ever since. He is the best, kindest little rabbit.
They are knowledgeable and truley care about their animals!
They went above and beyond when I was there again yesterday and I realised I hadnt yet left them a much deserved review!

One of my favorite pet stores! The animals are very well taken care of, the selection is wonderful, and the staff are all very friendly (:
I love it here!

Clearly the owner of these stores has no regard for the health and environment of the animals. Will not give animals medical treatment AND will not surrender sickly animals to rescues that WILL give proper medical treatment and husbandry. It’s astonishing when you read all of the negative reviews over the years and the owner responds with “please email us at blah blah blah” but NOTHING HAS CHANGED. Not sure how this place still has 4.5 stars. Not a single animal in this store is properly taken care of and it doesn’t sound like the owner has any intention of changing that. Shut this place down or turn it into a place that doesn’t sell animals.

Always good deals on pet food and have some unique things like chickens, ducks and even turkeys sometimes.

There is a fluffy chicken and a cat that walks around the pet store. It's great. They have a good selection of animals and pet supplies. Nice people that work there too!

I would NOT buy dog food from here. Purchased my first bag of dog food the end of November. I started my dogs out slowly as they were switching to a new food. As we start adding more to their portions we noticed bugs crawling around in their bowl. We inspected their food and sure enough it was infested with small worm like bugs.

I returned the bag and they assured me this wasn’t a common issue and that nutri source was a top brand. I ended up exchanging the bag for another of the same brand.

I inspected it when I got home and yet again full of bugs.

I returned the second bag. As I was waiting, the assistant manager informed me that the location where they get their food from stores the food outside and they have been having an issue with this.

After 25 minutes of waiting I finally tell them that I have to get going. I sit there for another 10 minutes while they try to figure it the return.

I can’t speak to their other products but I definitely would never purchase any type of animal food from here!

Went last week to look around. The birds were in terrible condition multiple birds with severe unnatural feather loss. And parakeets with over grown beaks.: (

They have chickens, chinchillas, rabbits, certain types of lizards and snakes, and they also have tons of birds my favorite is the rooster that walks around like he’s a king of the freaking pet store. I did catch my son flipping him off though, and my son is only four years old. It cracked me up, why do you gotta do the bird like that though

Nice and friendly teammates with reasonable prices and varieties of pets along with their lifestyles. Recommend over major pet stores.

Came here to get some cat food for my cat with dietary sensitivities. The selection was impressive for the size of the store. However, I was thoroughly saddened by the state of the animal enclosures. Several enclosures had absolutely zero toys/enrichment items. At least one tortoise had zero water in his tank. The water that was present in other enclosures looked like it had not been changed in days at least. The cats were on newspaper in their cage (not paper bedding like was argued in a reply to a similar review). I really wanted to find a new small business to support today, but was so appalled by the conditions these animals were in that I will not be returning.

This place is a cute gem has alot of baby chick's and few new adoptions avalible and above basic feed needs. They have ferrets but ranging round 350 unfortunately covid drove those prices high.and a chicken roams the store free and lives there so don't fret.

My go to for all my animal needs. Have gotten 4 cats from here and every single one has been a gem in my life, have the best quality foods, toys and new items all the time

They sell puppies there and keep them in small see through cages locked away until they’re sold.

Excellent service. They care. Such a wonderful place to shop for all animal lovers. Children especially love it.

There is a store chicken and a store cat. I pet the cat and the employee held the chicken and let me pet it. 10/10