Protege Pool Services, Peoria AZ

Absolutely the best top notch company and a pleasure to work with. Best water quality and perfect balanced water each week.

It took us a while to find a someone to come and service our pool, I called a few other companies, left messages, even Scheduled an appointment but no one ever showed up. Our pool was in horrible condition we had just purchased the home 3 months prior and the previous owner never took care of the equipment. They would only shock the pool so it would appear to be clean. Once we got a hold of protege they promptly returned our call and a day and a half later they came. They did a full inspection of the entire system, they showed us exactly what was wrong. Thier prices we're beyond reasonable. We have since referred a couple of of closest friends to them, because we know protege will meet all of thier pool needs. The pool went from looking like a swamp to a blue lagoon.

They show up every single week and do an outstanding job. I have gone though many companies and will be keeping them as they are the only company I fully trust in my yard and to do the job right.

Hugo got our pool looking crystal clear after it wasnt properly maintained. He has stayed on his schedule and always does great work. He and Sandra are very friendly!

Love them, great personal services and they do an awesome job. Just recommend to my Niece who bought a new home with a pool. Thanks for taking care of us and being trustworthy and dependable.

I am very satisfied with the service that I have been getting. They are very reliable and do great work, j really enjoy being able to jump in my pool at anytime and the communication has been excellent. Thank you for the service.

I will start by saying I am not a fraudulent customer and our community has been using Protege for approx. 3 years.
Since last year we have had a slew of ongoing issues related to their service that has only gotten worse. Unfortunately, we had to switch to a different service provider because of Protege's lack of professionalism and responsibility for the work they do.
We paid Protege to replace our pool line tiles which began falling off again only 7 months after they did the job. That was September 2018 and even though they said they guarantee their work, the tiles are still not repaired and are now missing entirely from our property. They said on 5+ occasions that the tiles would be fixed, but now no longer answer my emails.
Besides that, our chemical log sheet was taken by them and not returned even after requesting it back on many occasions.
Protege requires payment for their service before they are rendered and even though we paid them to come out 3x/wk, there were many occasions that they did not show up. For this, any many other reasons, I feel compelled to leave this review so that consumers are aware of how this company treats their customers. I have proof of all these claims.

Protege was able to show up in no time and fix a green pool, while sending update pictures and keeping us in the loop with the process. The house was up for sale, so it was super important to not worry if Protege was showing up. Overall would highly recommend!

I have delt with many companies over the years and Protege has surpassed all others in Phoenix. I am pleased to say that I will be sticking with this company. It's hard to find honest hard working people. I thank Protege for all they had done for our pool.

Great company that doesn't take advantage. After many quotes these people were honest and saved me money.

Best pool cleaning! Best Prices! Honest hard working family owned business that cares and does a lot for people and the community.

As an employee, I can say 1st hand, Protege is the best.

This company is 100% the best pool company in AZ.not only are they friendly but they go out of their way to make sure you and your pool are happy. I would recommend them to anyone I know that has a pool!

I'll make it easy. Failed to return calls and text messages and I couldn't get a written quote for the work I wanted done.communication was horrible. There are plenty of competitors out there. I decided to move on with another pool service company.

Great company! We used them for one of our rental properties and our tenants were always very happy! The communication was prompt and everything was conveniently handled through email. We will use them on future properties! Thank you Sandra and Hugo!

Protege Pool Services is AWESOME! They came as promised and made sure that my pool was sparkling when complete. I had an acid wash and pool drain/refill with all chemicals needed to restart and their prices can't be beat! I appreciate that they made the entire process so easy from the first phone call to the end of the job. I was always informed and they make you feel like family! They are the ONLY company that I use for my pool care needs- THANK YOU PROTEGE POOLS!

Protege Pool is great they always have our pool looking amazing and any questions we ever asked Hugo always made sure to answer us. They are very reliable and get back to you right away. Hugo Is amazing and does great work I won’t be going to anyone else. And even his wife who I also communicate with is always helpful and wonderful great customer service all around. Thank you guys.

We always do pool cleaning with Protege Pool Services for our winter home. Excellent service, they maintain the cleaning and maintenance schedule on time. I highly recommend them.

They are very professional. We used to call out other companies but they were not up to our expectations. But they came out same day and did a remarkable job. Thanks a lot.

They are the best service I have ever had for my pool. Excellent service, very fast response when there is an emergency. I really appreciate their service.

A little long but please read. What Protege did for us should be recognized. They are remarkable people. David and I have lived in Phoenix our entire lives & we've gone through many pool companies. It has been a while since we found one we like & don't have to track down. This company has shown us that there really are people out there that will help when in need of it. We had some hardship a few months back but I called Sandra at The Protege office and she said they would continue cleaning the pool each week even though we couldn't pay them. 2 and a half months past and we received a letter with a paid total. They gave us 3 month free. Not only that but Sandra sent a beautiful letter and a gift certificate for a nice restaurant so we can take out our family. That is a gesture worth noting. People just don't do kind things doe others anymore. I will forever be grateful. I also want to say that we were a customer for about a year before our situation and they always show up unlike other places we used. We use to have to call our pool guy because they would skip us. I have never had that issue with Protege. I just want people to know that this company really does care about others. I hope anyone who needs great pool maintenance will call Sandra.